Department of Information Technologies
The mission of the Department of Information Technologies (DoIT) is to enable technology to increase the effectiveness and efficiency of services for the employees and citizens of the City of Wilmington. The Department strives to provide a secure, efficient, and flexible environment that will enhance the productivity of the City's workforce.
The Department of Information Technologies is...
The City's 6th largest department with a total FY 2025 budget of $11,203,384.
It accounts for 5.8% of the General Fund.
About the Department of Information Technologies (DoIT)
DoIT consists of six divisions: Data Processing, Document Management, Mail Services, Duplication & Printing, Mapping & Graphics, and Communications.
Departmental Priorities:
-
Support the Mayor's Office by maintaining an accessible, interactive and responsive E-Government platform for citizen engagement.
-
Provide a secure, reliable, and stable computing environment for City employees.
-
Continue to employ cost-effective and innovative Enterprise solutions while leveraging Cloud technologies strategically.
-
Invest in solutions to increase employee Cyber-Security awareness and computing skills to create a skilled workforce for the future.
Year-to-Date Expenditures by Division*
*Move the slider at the bottom of the graph to see budget and prior-year data. Please note that prior to FY 2020, the divisions comprising DoIT were housed in the Mayor's Office Internal Service Funds.
Year-to-Date Expenditures by Category*
*Move the slider at the bottom of the graph to see budget and prior-year data. Please note that expenditures made prior to FY 2020 were budgeted in the Mayor's Office Internal Service Funds.
How Many People Work for DoIT?*
*Please note that prior to FY 2020, all DoIT positions were housed in the Mayor's Office Internal Service Funds.
DoIT FY 2025 Annual Budget
Total FY 2025 General Fund Budget: $11,203,384
Total FY 2024 General Fund Budget: $10,465,277
Total Increase from FY 2024: $738,107
a
Major Funding Changes from Prior Year:
Personal Services, an account group that includes salaries and benefits, increased by a net 3.1%, or $71,722, driven mainly by the cost of the mid-FY 2024 implementation of the City’s classification and compensation study recommendations, combined with mandatory step increases.
The Materials, Supplies & Equipment (MS&E) account group increased by a net $663,731, or 9.2%, largely to the following changes:
-
The budget for Computer Software Licenses has a net increase of $447,528, or 24.9%. The largest element of this is the inclusion of $230,000 for UKG (formerly Kronos) timekeeping software, which was eliminated from the FY 2024 budget as part of the effort to outsource the City’s payroll function. As this outsourcing has been deferred pending further analysis, UKG funding has been restored. In addition, the cost of the City’s MUNIS license grew to a new total of $924,500, an increase of $129,500 (or 16.3%).
-
Consultants costs in the Data Processing Division increased by a net $104,800, to a new total of nearly $2.0 million. This includes an additional $106,000 for payroll processing support and $96,000 for a network technician, which is partially offset by a $100,000 reduction in IT project manager funding (previously budgeted at $200,000).
- Computer Software – Non-Capital is up by a net $109,360, or 34.3%. This includes a $50,000 increase in the ThirdLine software contract for the Audit Department, $40,000 to purchase B2Gnow (supplier diversity compliance software for the Office of Economic Development), and a $21,000 increase in the Proofpoint cybersecurity software contract (in order to purchase training and metrics modules).