Monday - Friday, 8 a.m. to 5 p.m.
For any questions about COVID-19 answered at the Waco-McLennan County Public Health District. General questions only and not diagnostic related. If you are feeling ill, please see a healthcare provider.
For any questions about your business operations during the City of Waco Declaration of Disaster and Public Health Emergency.
What can we do?
Residents of the City of Waco (and McLennan County) are required to stay inside their homes unless they are engaged in certain “essential activities.” On those occasions when you are out of your home for necessary tasks, stay at least six feet away from others.
- Go to the grocery store (try to send one person at a time when possible)
- Go to the pharmacy to pick up medications and other healthcare necessities
- Go to medical appointments (check with your doctor or provider first)
- Go to a restaurant for take-out, delivery or drive-thru
- Take a walk, ride your bike, hike, jog and be in nature for exercise — just keep at least six feet between you and others in the community
- Walk your pets and take them to the veterinarian if necessary
YOU SHOULD NOT…
- Go to work unless you are providing essential services as defined by this Order
- Visit friends and family if there is no urgent need
- Maintain less than 6 feet of distance from others when you go out
- Visit loved ones in the hospital, nursing home, skilled nursing facility, or other residential care facilities
Information & Updates on the Novel Coronavirus (COVID-19)
As the concern over the COVID-19 virus develops, we understand there will continue to be questions about how City services could be affected. The City's most important responsibility is to protect the public and to that end preparedness plays a key role.
Our City has taken measures to ensure that we will continue to:
- Provide sewer, solid waste services, and clean, safe water to our residents.
- Ensure that public safety officers have the resources that they need to respond to emergencies.
- Provide transit services.
- Facilitate the preservation of our infrastructure and facilities.
- Maintain the functionality of our airport.
The Waco-McLennan County Public Health District is working closely with the Centers for Disease Control and Prevention (CDC) and the Texas Department of State Health Services (TX DSHS), as well as other health partners in monitoring the developing outbreak.
The City and the Waco-McLennan County Public Health District are communicating daily with area hospitals and healthcare providers to share information.
What is the City of Waco doing?
The Waco City Council proclaimed a local state of disaster and public health emergency for the City of Waco. Please see links below for more information
FAQs - Relating to Declaration (updated)
The following City facilities are closed to the public through at least April 7, 2020. You can click on any to receive more specific information about that location.
- Municipal Court (drop box available)
We encourage residents to conduct as much city business online or by phone as is possible.
Mayor Kyle Deaver
Video message from Mayor Kyle Deaver
Recorded Friday morning, March 20, 2020
Council Member, Hector Sabido
Video message from Council Member Hector Sabido
Recorded March 20, 2020