Office of Revenue Recovery
0001-102400
Division Overview
The Office of Revenue Recovery (ORR) was established to provide county departments and local governmental agencies with professional debt collection services. Revenue Recovery works closely with these departments and agencies to collect money due, while providing assistance to individuals seeking to clear their financial obligations.
Revenue Recovery collects debts on behalf of:
- Tuolumne County Superior Court
- Victims of crimes
- Probation Department
- Sheriff’s Office
- Environmental Health
- Ambulance
- Community Development Department
- Recreation
- Columbia and PML Airports
- Pine Mountain Lake Association
- City of Sonora
- Animal Control
- Public Defender
- Home and Business Loans
- Agriculture Department
- Behavioral Health
- Public Works
Allocated Positions by Year
Adopted Budget By Year
* Each department is part of a "Fund". Many times, a department or even a fund may show greater expense then revenues for the current fiscal year. This does not account for money that was not spent in prior years, also known as "beginning fund balance". When creating the annual budget Counties are required by law to adopt a balanced budget, meaning the total expense cannot exceed the sum of revenue plus beginning fund balances.
Recent Accomplishments
- Collection of $2.5 million in outstanding debts
- Streamlined new account entry procedures
- Restructured positions with a focus on cost-savings to the County
- All staff worked efficiently onsite throughout COVID following proper guidelines
- Knowledgeable staff implemented global database changes to debtor accounts in accordance with newly enacted California legislation (Assembly Bill 1869)
Current Challenges
- Minimal staffing limits the county’s ability to collect and analyze the database to prioritize accounts by collectability
- Resolving debts for customers who have been economically impacted by COVID or other financial difficulties
- Currently upgrading from DOS-based collection system to modern system to perform more efficiently
Looking Forward - Future Planning
- Increase collections by increasing number of collection officers
- Coordinate with Superior Court’s current software upgrade, and physical move
- Analyze and properly organize old and uncollectible accounts