Coronavirus (COVID-19)

Information & Updates

Information & Updates on the Novel Coronavirus (COVID-19)

With the City of Temple falling under the mandatory “shelter in place” order issued by Bell County on March 23, most city services will continue to remain available to residents online and by phone, but non-essential services will now be provided by appointment by only. Essential services such as emergency response, trash pick-up and roadway repairs will continue to be performed as safely as possible.


All City facilities remain closed to public walk-in traffic. The safety of our residents and staff is paramount, and by minimizing public contact and fully implementing social distancing guidelines, the City of Temple hopes to limit risk while continuing to provide the important services our citizens depend on. City facility closures include government buildings, community centers, recreation and rental facilities.

Support Local Downtown Businesses

Support Downtown Businesses

Inside dining at restaurants has been discontinued, but drive-thru, curbside, and delivery are still available from these downtown establishments that choose to offer this service.


Be TEMPLE STRONG by thinking local! Support our local Downtown Restaurants!


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Community Resources are Available

For a complete list of community resources that might be able to help during these tough times, click here.

Temple Fire & EMS Protocol Updates

When residents call 911, Bell County Communications will be asking a series of screening questions to help determine if the patient is at risk of having COVID-19. If those questions show a positive response, the following precautions will be taken:


  • Only responders required to properly handle the call will be dispatched.
  • The first emergency response agency to arrive will have one crew member enter the building and take precautions to minimize the possibility of virus transmission.
  • The patient will be evaluated, and if further responders are required for proper care, they will enter the building.
  • The patient will be transported using the proper protective measures.
  • After treatment/transport is completed, any equipment used will be disinfected per established protocols.

The Fire Chief/Emergency Manager will continue to monitor the situation and if further action is required by CDC/Public Health guidance, the department will take the appropriate actions to assure they are followed.

Temple Police Protocol Updates

The Temple Police Department is encouraging its employees to follow the CDC’s recommendations for personal hygiene to prevent the spread of COVID-19. The department is increasing sanitation efforts throughout its building, including areas where there is a high rate of public contact. Additionally, officers have been encouraged to routinely sanitize their vehicles and equipment. Officers have also been issued gloves and masks to protect themselves and those they come in contact with.


While public schools remain closed, TPD will allocate its School Resource Officers to patrol shopping districts to prevent and respond to potential issues. The department encourages residents to remain patient and calm while shopping. For the next four weeks, TPD will not hold any educational classes or community events. This measure will be revisited as the situation continues to unfold. Fingerprinting services for the public are also suspended until further notice.

To reduce instances of in-person contact, residents are encouraged to use the department’s online reporting system by clicking the “Report a Crime” tab on the Police Department’s website, www.templetx.gov/police. Residents should be aware that the department’s social media accounts are not monitored on a 24/7 basis and that the department cannot take reports that are submitted via social media messages.

Municipal Court Updates

The Municipal Court clerk’s office remains open, but you are advised to call ahead to check for up to date procedures for entry.

In many cases, you may be able to resolve your case without an in-court appearance. Courtroom hearings will be conducted through ZOOM beginning late June and in-court hearings will be scheduled as needed. Bench Trials have resumed and will be conducted on schedule, with safety distancing measures and the requirement that self-provided facial covering be worn. Person’s with matters before the court are asked to call or email the court remotely in order to get the most up to date information about their case.


Due to health concerns regarding in-person court appearances, the Temple Municipal Court will continue accepting appearance by email, fax or letter and will also begin to utilize ZOOM services beginning later in June. All requests by email, fax or letter should be postmarked or received by the scheduled court date. Please include all information available to you regarding your case. You may wish to utilize the forms below. All those scheduled to appear must call to confirm receipt of your communication.


•Call the court at 254-298-5687

•Email courtonlinehelp@templetx.gov

•Fax the court at 254-773-4301


Please use this Appearance Form. If you are attempting to obtain a payment plan or are asking the court for other help financially, you must also include this Financial Affidavit form.

Local, State and Federal Updates

City Facilities, Events and Program Updates

Park playgrounds and the Central Texas Bark Park are now open to the public. Park restrooms which have soap dispensers are now open. Restrooms without soap dispensers will reopen once it is determined how park-goers can sanitize their hands.


Splash Pads will reopen on Saturday, June 6.


Due to the Governor's orders on sports, basketball courts at the parks will remain closed at this time.


Please follow social distancing guidelines when visiting parks and enjoying park amenities.


Sammons Golf Course is open for play. Visit their website at golfsammons.com or call 254-771-2030 for more information.


All events held at City rental facilities will be cancelled, including the Mayborn Convention Center, Gober Party House, and the city’s sports fields.


The May 2020 Parks Bond Election has been cancelled.

PREPARE YOUR BUSINESS FOR A POTENTIAL COVID-19 OUTBREAK

  • Tell sick employees to stay home
  • Stress the importance of healthy behaviors
  • Perform routine cleaning and sanitizing
  • Prepare to support “social distancing”

Resources

WHAT TO DO IF YOU SUSPECT YOU ARE SICK:

The Current Global Situation