Electric & Gas Utility

Energy Services

Summary of Services

Electric Utility

The Electric Utility is committed to enriching the quality of life in Tallahassee by providing clean and reliable electric service to its customers through a professional and diverse workforce committed to safe, responsible, cost-effective, and customer-focused operations. The City owns and operates a vertically integrated electric utility, with generation, transmission, and distribution operations. As the 4th largest municipal electric utility in Florida and the 27th largest of over 2,000 municipal systems in the United States, its employees are dedicated to meeting its customers' electric service needs.


•In FY22, Electric will continue to provide outstanding services to the community at their current staffing level.


•The Electric Utility continues to invest in its electric system by enhancing funding for tree trimming and systemwide switch inspection and replacement.

•The utility continues to look to the future and is working with consultants and key stakeholders to develop and implement the City's Clean Energy Plan.

•The future will see continued funding of pilot EV charging stations program and installation of new stations at key locations throughout the city.

•An Electric rate study is planned for the spring of FY23.

Natural Gas Utility

The City of Tallahassee's Natural Gas Utility is proud of its 65+ year history of providing clean, safe, economical, and reliable natural gas to residents and businesses in its growing service area. It safely provides natural gas energy through 965 miles of underground gas mains that serve over 34,000 customers in the Leon, Gadsden, and Wakulla County areas. The highly trained staff works around the clock to ensure the integrity and dependability of the distribution system and to assist customers with energy conservation and cost savings through natural gas use.


•In FY22 Gas Utility will continue to provide outstanding services to the community at its current staffing level.

•A Natural Gas rate study is planned for the Spring of FY22.


•The utility continues to look to the future and is working with consultants and key stakeholders to develop and implement the City's Clean Energy Plan.

•The future will also see enhancement to the Gas Leak Detection and Repair (LDAR) Program and continued implementation of the Utility's Methane Reduction Program.

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Action Plan for FY21

1-A-3: Continue with pilot EV charging station program

4-A-1 & 4-A-2: Continue current team schedules.

4-A-3: Continue with the following activities/projects: (i) fuse coordination studies; (ii) Talquin rebuilds; (iii) U/G refurbishments: (iv) enhanced vegetation management; (v) Gas 2nd shift; (vi) seek approval for implementation of citation program for gas line hits; (vii)complete Apalachee Parkway Gas reliability project; (viii) Hopkins Unit 2 major inspection; (ix) NFRC project with Guld; and (x) continue with south network upgrade.

4-A-6: Continue to operate to meet system fossil heat rate of 8,000 btu/kwh or less. Maximize WES transactions with target margins in excess of $5/MWH.

4-B-3: Continue community input work; Begin analytical and modeling work on IRP. Continue with EV

Challenges for FY21

4-A-3: Customer concerns with respect to enhanced vegetation management. Fiscal constraints. Coordination of other City departments activities associated with meeting the CEP goals (also impacts 4-B-3).

4-B-3: Continued pressure from outside groups to change the goal and timeline without adequate technical, operational, and fiscal analysis.

Long-Range Plan

- Identification of how we will handle vegetation management contract after the transition to the new 8-12' standard.

- Complete the Gas Apprentice/Journey level transition and get the program fully implemented.

- Develop timeline for CEP actions identified in the IRP modeling.

4-B-3: Develop and adopt the City's Clean Energy Plan for 2050 by 2024.

In 2019, the City Commission signed a Clean Energy Resolution formalizing the City’s strategic commitment to energy leadership, sustainability and setting forth an aggressive goal to reinvent Tallahassee's energy future by the mid-21st century. The resolution sets milestones for City facilities to be 100% renewable by 2035 and City-owned light-duty vehicles and StarMetro mainline buses to be 100% electric by 2035. Additionally, the resolution directs staff to engage a planning consultant to conduct a study and develop a Clean Energy Plan (CEP) for converting the electric system to 100% renewable by 2050.

Additionally, City planning will include community-wide involvement across all customer classes with a focus on disadvantaged customers. It will also include options for accelerating the achievement of our 100% renewable goal while considering fiscal impacts, technical feasibility and maintaining the City’s long track record of financial stability, investment-grade bond ratings and affordable electric rates.

In 2020, the City hired a planning consultant to assist in the planning process including public engagement. Community-wide public involvement will commence this year. The Clean Energy Plan is expected to be complete by 2022. In the meantime, progress towards clean energy milestones continues. As of early 2020, all City buildings are powered by solar energy from the City’s 62-megawatt solar farm and nearly a third of the City’s mainline bus fleet is powered by electric batteries.