Technology

Software and hardware for technology systems.

Departments that have projects under Public Safety Category:

  • Technology & Innovation
  • Tresurer-Clerks Office

Strategic Plan Priorities within the Public Safety Category:

  • Organizational Effectiveness
  • Public Infrastructure
  • Public Trust

Technology Fiscal Year 2022 & 5-Year Total by Project



Technology - Project Long Description & Year by Year Total

*Hover over to see full description*


Technology Funding Source by Department & Project

Strategic Plan Objective & Initiative Impacts:

Organizational Effectiveness Obj. 3B (1,2) - LEVERAGE TECHNOLOGY TO DELIVER FASTER, MORE CONVENIENT SERVICES.

- Percent of payments received digitally. Target 80%

- Implement online customer service and inquiry portal by 2022.

- Initiative (1) - Implement fully paperless internal services.

Public Infrastructure Obj. 4A (1,2,5) - BE A LEADER IN UTILITY SERVICE DELIVERY.

- Average customer outage response time for electric outages. Target > 40 minutes

- Average customer outage response time for gas problems. Target > 30 minutes

- Annual utility customer satisfaction rating. Target 85%

Public Trust - Obj. 6B - ENHANCE CITIZENS’ ACCESS TO CITY GOVERNMENT OPERATIONS AND PUBLIC MEETINGS.