Software and hardware for technology systems.
Departments that have projects under Public Safety Category:
- Technology & Innovation
- Tresurer-Clerks Office
Strategic Plan Priorities within the Public Safety Category:
- Organizational Effectiveness
- Public Infrastructure
- Public Trust
Technology Fiscal Year 2023 & 5-Year Total by Project
Technology - Project Long Description & Year by Year Total
*Hover over to see full description*
Technology Funding Source by Department & Project
Strategic Plan Objective & Initiative Impacts:
Organizational Effectiveness Obj. 3B (1,2) - LEVERAGE TECHNOLOGY TO DELIVER FASTER, MORE CONVENIENT SERVICES.
- Percent of payments received digitally. Target 80%
- Implement online customer service and inquiry portal by 2022.
- Initiative (1) - Implement fully paperless internal services.
Public Infrastructure Obj. 4A (1,2,5) - BE A LEADER IN UTILITY SERVICE DELIVERY.
- Average customer outage response time for electric outages. Target <40 minutes
- Average customer outage response time for gas problems. Target <30 minutes
- Annual utility customer satisfaction rating. Target 85%
Public Trust - Obj. 6B - ENHANCE CITIZENS’ ACCESS TO CITY GOVERNMENT OPERATIONS AND PUBLIC MEETINGS.