To record, maintain, and certify municipal records, including resident vital statistics, business licenses and permits, and legislative acts. We provide technical assistance to individuals and businesses, and professional support to public officials. We also provide professional and clerical support to the City Council and Licensing Commission, including meeting preparation, interdepartmental communication, license and permit processing, and document management.
Personal Services Changes
Personal Services are projected up 20% for FY22.
A new Assistant City Clerk position is proposed for FY22.
Changes in salaries are due to negotiated collective bargaining agreements and merit increases based on annual performance reviews.
Ordinary Maintenance Changes
Ordinary Maintenance costs are projected up 17% for FY22.
This is primarily due to increases in Software Maintenance and Books and Bookbinding lines.
FY22 Goals & Measures of Progress
GOAL 1: Provide consistent administrative support for municipal government, including City Council and the licensing commission.
- Publish City Council agendas in compliance with the Open Meeting Law, and City Council minutes within 3 business days of the meeting.
- Successfully organize Councilors College for all newly-elected City Councilors.
- Present licensing commission decisions on licenses (e.g. alcohol licenses) to the corresponding state agency within 5 business days.
GOAL 2: Provide accurate, courteous, and easy customer service with respect to vital records, licenses, and other residential services.
- City Clerk staff fulfills requests for vital records, business certificates, and dog licenses within 3 workdays of receipt, and issues business licenses within 5 workdays of final authorization.
- Expand the Archives Division’s collection of city records posted online and available to the public.
- Post online the City's complete election records from 1884 to 1978, a project funded by the Community Preservation Act.