City Clerk

To record, maintain, and certify municipal records, including resident vital statistics, business licenses and permits, and legislative acts. We provide technical assistance to individuals and businesses, and professional support to public officials. We also provide professional and clerical support to the City Council and Licensing Commission, including meeting preparation, interdepartmental communication, license and permit processing, and document management.

GOAL 1: Provide consistent administrative support for municipal government, including City Council and the licensing commission.

• Publish City Council agendas in compliance with the Open Meeting Law, and City Council minutes within 3 business days of the meeting.
• Successfully organize Councilors College for all newly-elected City Councilors.
• Present licensing commission decisions on licenses (e.g. alcohol licenses) to the corresponding state agency within 5 business days.

GOAL 2: Provide accurate, courteous, and easy customer service with respect to vital records, licenses, and other residential services.

• City Clerk staff fulfills requests for vital records, business certificates, and dog licenses within 3 workdays of receipt, and issues business licenses within 5 workdays of final authorization.
• Expand the Archives Division’s collection of city records posted online and available to the public.
• Post online the City's complete election records from 1884 to 1978, a project funded by the Community Preservation Act.