Combined Communications Center

Receive all calls for service and dispatch public safety resources in anexpedient manner.

PROGRAM ACTIVITIES

Provide radio communication for Police, Fire and rescue personnel during emergency, routine, and disaster situations 24 hours a day, seven days a week.


Receive calls for service for emergency and non-emergency incidents requiring Police, Fire, and medical personnel; determine the appropriate response and dispatch resources accordingly.


Coordinate the public safety response for Santa Barbara Police and Fire, and other City resources, and, as needed, other allied agencies.


Provide Emergency Medical Dispatch (EMD) instructions to the community and ensure excellent service through quality control audits.


Provide continuous training and support to develop and retain public safety dispatchers.


Maintain continued professional training requirements with Police Officer Standards and Training (POST) and Emergency Medical Dispatching (EMD) standards for Communications staff.

PROJECT OBJECTIVES FOR FISCAL YEAR 2023

Recruit, hire, train and retain Police Technician Call Takers to augment Dispatcher Staffing in the center.


Roll out newly established Communications Training Officer (CTO) Program to aid in the training of personnel.

STAFFING INFORMATION


Authorized Positions

FINANCIAL INFORMATION

MEASURABLE OBJECTIVES FOR FISCAL YEAR 2023

OTHER PROGRAM MEASURES