Meter Reading

Read water meters for accurate and timely utility billings and respond to field service requests in a timely, courteous, efficient, and safe manner.

PROGRAM ACTIVITIES

Read approximately 27,400 water meters every 28-33 days.


Process approximately 10,000 service orders to begin and terminate service.


Maintain water meters and make recommendations for replacement.


Download daily route meter reading data to the centralized utility billing system.


Field-check new water meter installations.


Maintain and manage an active water meter inventory.


Maintain, inspect, and repair temporary fire hydrant meters.

PROJECT OBJECTIVES FOR FISCAL YEAR 2023

Support system-wide Advanced Metering Infrastructure (AMI) implementation project.

STAFFING INFORMATION


Authorized Positions

FINANCIAL INFORMATION

MEASURABLE OBJECTIVES FOR FISCAL YEAR 2023

OTHER PROGRAM MEASURES