To protect and improve the health and safety of the people in San Benito County through the provision of high-quality emergency and disaster medical services with reasonable costs, community involvement, continuous evaluation, injury and illness prevention programs, and anticipatory planning.

DEPARTMENT/DIVISION OVERVIEW

San Benito County Emergency Medical Services (EMS) is a division of the San Benito County Office of Emergency Services and is responsible for managing the delivery of ambulance service countywide and coordinating all EMS system participants within the county. EMS is does this through plan development, implementation of policies, and monitoring & evaluating all local EMS system partners including Ambulances, Fire Department based EMS, Air ambulances, etc.

EMS accomplishes its responsibility of providing ambulance service through a cooperative agreement with American Medical Response (AMR).

The Medical Health Operational Area Coordinator program is part of the State of California Disaster Medical Response Plan. The plan is designed to facilitate communication, situational awareness and assistance across operational areas within Region 2 of the California Medical/Health Mutual Aid System.

The San Benito County Emergency Medical Health Operational Area Coordinator (MHOAC) is a position that is housed within the San Benito County EMS Agency. The MHOAC is committed to protecting and safeguarding the residents of San Benito County. Communication and early notification are key components to successfully manage any large-scale emergency. The system is intended to aid hospitals, Emergency Medical Services (EMS) providers, skilled nursing facilities, laboratories, physician offices, veterinary facilities, and others.

• Continue in-person training for 1st Responders. 
• Provide community education/outreach with hands-only CPR, Narcan training & Stop the Bleed training
• Draft & submit the 2024 Annual Report to the State EMS Authority.

• New EMS Medical Director - Dr. Bogey
• Continued to train first responders on Narcan use
• Introduced Buprenorphine to Paramedics
• Received approval from the State EMS Authority on 2023 EMS report
• AMR (air and ground) transport membership for community

• Longevity/existence of local hospital
• Financial obligation to AMR if hospital closes
• Retaining staff (internal and external)

• Local hospital
• 911 ambulance contract
• Annual Exercises & Drill/Training