(1180) Communications Division

The Sheriff’s Office is the lead agency for all “communications systems” in the county of San Benito. This division goes back to the days when we housed our own dispatch center. The primary center was moved to Santa Cruz Regional 911 (SCR911) many years ago. However, our office still maintains a critical “backup” dispatch center or PSAP (Public Safety Answering Point). This PSAP is a vital part of the 9-1-1 system. One part of our Communications Division (Budget) is the position of CLETS Administrator (California Law Enforcement Telecommunications System). CLETS is a high-speed message switching system that allows for communication from our county, to the other 57 counties. It also connects us to the rest of the United States and most of Canada through NLETS (National Law Enforcement Telecommunications System). Without these vital links, 9-1-1 would not operate and we could not access databases throughout the state, nation and Canada.

• Outdated radio infustructures.
• Troubleshooting radio issues due to topography of the county.
• Ability to identify a company that is willing to fix and service our radio system.

• Modernize the radio system to include capability to simulcast.
• Establish long-term agreements with system partners (tower owners).
• Network towers and re-locate Public Safety Answering Point.