(270) County Service Areas Fund

County Service Area department believes the residents of San Benito County should expect equal, efficient, and high quality customer service for all County Service areas despite size or location. County Service Areas are designed to provide services to communities built outside City limits.

• CSA Operations
• CSA #04 Santa Rosa Acres
• CSA #05 Hillcrest/El Toro
• CSA #08 Bonnie View
• CSA #09 Ridgemark
• CSA #11 Simmons/Barnes Lane
• CSA #16 Holliday Estates
• CSA #19 Springwood
• CSA #21 Long Acres
• CSA #22 Cielo Vista
• CSA #23 Rancho San Joaquin
• CSA #24 Santa Ana Acres
• CSA #25 Vineyard Estates
• CSA #28 Heatherwood
• CSA #29 Brown Magladry
• CSA #30 McCloskey Acres
• CSA #31 Stonegate
• CSA #33 Fallon/Fairview
• CSA #34 Ausaymas Estates
• CSA #35 Union Heights
• CSA #38 Ashford Highlands
• CSA #42 Lemmon Acres
• CSA #45 Rancho Larios
• CSA #46 Quail Hollow
• CSA #47 Oak Creek
• CSA #48 Dry Creek Estates
• CSA #50 Dunneville
• CSA #51 Comstock Estates/Creekbridge
• CSA #52 Monte Bello
• CSA #53 Riverview Estates
• CSA #54 Pacheco Creek Estates
• CSA #55 Creekside

• Leadership and Administration of water issues county wide during historic drought

• Beginning of restoring the CSA program at large with comprehensive procedural reforms

• Preparation efforts of Prop 218 process to return program to solvency

• Staffing/manning. The CSAs and CFDs require at least two to three FTEs. During the last year it has become apparent the management and planning aspects of the CSA role can easily get bogged down and even overwhelmed by some of day to day taskings. The ideal setup would consist of two CSA coordinators (one to handle customer service/day-to-day contract issues) and the second to develop policy and planning as supervised by the CSA manager, overseeing both these components of the Special District program.

• Recruitment and retention has been an ongoing concern department wide.

• Complete prop 218 process on existing CSA Program

• Develop program manning to establish a repeatable framework of SOPs relating to special district process

• Continue effective management regarding administrative analysis and processes.