(1180) Communications Division

The Sheriff’s Office is the lead agency for all “communications systems” in the county of San Benito. This division goes back to when we housed our dispatch center. Many years ago, the primary center was moved to Santa Cruz Regional 911 (SCR911). However, our office still maintains a critical “backup” dispatch center or PSAP (Public Safety Answering Point). This PSAP is a vital part of the 9-1-1 system. One part of our Communications Division (Budget) is the position of CLETS Administrator (California Law Enforcement Telecommunications System). CLETS is a high-speed message switching system that allows communication from our county to the other 57 counties. It also connects us to the rest of the United States and most of Canada through NLETS (National Law Enforcement Telecommunications System). Without these vital links, 9-1-1 would not operate, and we could not access databases throughout the state, nation, and Canada.

• Re-located the Public Safety Answering Point (PSAP) Center to the Sheriff's Office from the former office on Fourth (4th) Street
• Initiated open dicussion with Hollister Police Department to resolve radio issues

• Outdated radio infrastructures
• Troubleshooting radio issues due to the topography of the County
• Ability to identify a company to address radio system challenges

• Modernize the radio system to include the capability to simulcast
• Establish long term agreements with system partners (Tower owners)
• Install mini-repeaters throughout the County