(1160) Tax Collector Division

The Tax Collector’s office issues property tax statements, processes payments, provides documentation related to mobile home sales, lot line adjustments, and subdivision maps, issues business licenses, and responds to taxpayer inquiries. The tax Collector is also charged with tax auction sales.

• Certified bilingual staff in both verbal and written skills.
• Inserted English/Spanish information in property tax bills.
• Implemented daily response goals for voice messages and emails.

• Technology – operating in today’s increasingly cashless and checkless society.
• Physical limitations in providing lobby customer service.

• Outreach to delinquent taxpayers.
• Install technology features that better meet taxpayers needs.
• Physical enhancements and reorganization of office.