Department of Human Services

METRIC Performance Dashboard

Measuring Excellence Through Research, Innovation, & Collaboration


The Department of Human Services (DHS) provides comprehensive direct and contractual services in the areas of Early Education and Child Care Assistance, Youth Success, Financial and Emergency Assistance, Homeless Assistance, and Senior Services.

DHS Long Term Community Goals

Children & Youth are Safe, Healthy, Resilient and Ready to Succeed in School and Life


Child Care Services

Child Care Services provides child care subsidies to qualified families residing in the Workforce Solutions Alamo area.



Early Head Start and Head Start

The City of San Antonio Department of Human Services Early Head Start and Head Start programs provide high-quality early childhood education and comprehensive social services to eligible children and families.

Individuals & Families are Financially Secure & in Stable Housing

Families and individuals experiencing financial insecurity are provided with the support they need to move toward better jobs and financial self-sufficiency.


Utility Assistance

Financial assistance program for qualified homeowners and renters to assist with CPS electricity bills


VITA

Free tax preparation for residents earning $60,000 or less a year


Financial Empowerment & Benefits Navigators

Financial Empowerment provides counselling and debt reduction assistance. Benefits Navigators provide assistance to navigate social services, and to apply for eligible programs


Training for Job Success

Provides case management services for individuals seeking better employment through higher education and training opportunities

Youth Success Initiatives

Opportunity Youth Initiatives

DHS works to re-engage opportunity youth 16 to 24 years of age who are not working nor in school through the San Antonio Opportunity Youth Collaborative, and the NXT Level Youth Opportunity Centers.


Teen Mental Health Survey

In Spring 2022 the San Antonio Youth Commission launched the first Teen Mental Health Survey to assess and monitor mental health among middle and high school students.



Ambassador Program

This Summer Internship Program placed currently enrolled college students with government entities, non-profit agencies, and private organizations to gain professional experience.

Homelessness is rare, brief and non-recurring



Homeless Connections HOTLINE

The City of San Antonio's Homeless Connections Hotline connects with residents who are homeless or at risk of becoming homeless to available resources appropriate for their situation.



Homeless Street Outreach

The Homeless Outreach Team provides outreach, engagement and connection to services for those experiencing unsheltered homelessness in the City of San Antonio.


Homeless Veteran Services

The Department of Human Services Homeless Services team regularly engages with Veterans experiencing homelessness to offer services that help address their specific needs.


View our Homeless Services Performance Page

Older Adults are Healthy, Engaged and Independent


The Department of Human Services manages and operates several comprehensive Senior Centers, part-time nutrition sites, and partner sites throughout the City of San Antonio and Bexar County. These centers offer a friendly setting for older adults to partake in varied activities to include healthy meals, physical exercise, recreation and socializations opportunities.



  • Comprehensive Senior Centers

  • Healthy Eating Aging Living (H.E.A.L.) Program

  • Older Adults Financial Counseling Services

View our Senior Center Performance Page

Compassion grows through Education, Collaboration, and Community Engagement


DHS' Faith-Based Initiative facilitates collaboration, and active partnerships between the San Antonio Faith Community and governmental agencies, non-profit organizations, and community groups towards services that will improve the lives of families and communities in need.


Faith-Based & Compassionate SA Initiative


Funding to partner agencies

The Department of Human Services partners with community base organizations and non-profits to advance these five long term goals.

DHS Contracts Management Division is responsible for the Consolidated Funding Process - a public procurement process - that provide funding to

Delegate Agencies in the community to provide Human and Social Services.

Delegate agencies awarded contracts under Consolidated Funding are required to submit monthly performance reports.


FY2022-Delegate Agencies Dashboard

The Department of Human Services (DHS) develops, coordinates, and invests in comprehensive human services programs that ensure equitable outcomes to improve the quality of life of vulnerable youth, individuals, families, and older adults.

DHS vigilantly monitors community socio-economic challenges to evaluate the impact of all programs, identify gaps and needs, and develop collaborative strategies based on social analysis, data, and equity.