FY21 - 2nd Quarterter Performance Based Budget Report
Department of Budget and Strategic Planning
Office of Performance Management
JUDICIARY - RICHMOND ADULT DRUG TREATMENT COURT OVERVIEW
The Richmond Adult Drug Treatment Court is a comprehensive substance abuse treatment program that also provides intensive probation supervision, mental health counseling, and ancillary services for drug-addicted offenders in Richmond’s Circuit Court.
MAYORAL PRIORITY AREA/S IMPACTED
•Public Safety, Health, & Wellness
•Efficient & High-Quality Service Delivery
COUNCIL FOCUS AREA/S IMPACTED
•Safe Neighborhoods
OFFICE OF ANIMAL CARE AND CONTROL OVERVIEW
Richmond Animal Care & Control (RACC) manages and protects the animal population in Richmond, VA, enforces animal ordinances, protects the health and welfare of the citizens, and strives to place as many unwanted animals as possible in loving homes.
MAYORAL PRIORITY AREA/S IMPACTED
•Efficient and High-Quality Service Delivery
•Public Safety, Health, & Wellness
COUNCIL FOCUS AREA/S IMPACTED
•Responsive, Accountable, and Innovative Government
COVID-19 IMPACT
Through adoption promotions using social media and appointments, we see animals continue to be adopted into loving homes. RACC closed March 13th reducing the number of animals coming into the shelter and therefor reducing the number that were adopted.
CITIZEN SERVICE & RESPONSE OVERVIEW
The Department of Citizen Service and Response includes oversight and operation of the City’s 311 Call Center. The primary responsibility of the Department is to gather, analyze and report about citizen requests for information and services, and the City's responsiveness in fulfilling citizens’ requests. The Department will measure, analyze, and report on citizen satisfaction with City services. The Department will ensure alignment of City departments’ programs and services with the Mayor’s vision of One Richmond.
MAYORAL PRIORITY AREA/S IMPACTED
• Efficient & High-Quality Service Delivery
COUNCIL FOCUS AREA/S IMPACTED
• Responsive, Accountable & Innovative Government
CITY ASSESSOR OVERVIEW
This office reassesses all real estate within the corporate limits to ascertain the market value each year. The reassessment objective is to maintain an equitable assessment-sales ratio on all classes of property, correct property descriptions and include all new construction value. Additional responsibilities include: creating and maintaining the land book, maintaining property database information, current property ownership files, and GIS layer information.
MAYORAL PRIORITY AREA/S IMPACTED
• Efficient & High-Quality Service Delivery
• Economic Empowerment
COUNCIL FOCUS AREA/S IMPACTED
• 21st Century Richmond: Planned Growth, Economic Progress, & Affordable Housing
• Responsive, Accountable, & Innovative Government
• Strategic Infrastructure Investment
• Strong Futures for Children, Adults, & Families
CITY AUDITOR DEPARTMENT OVERVIEW
We are committed to providing professional, independent auditing services to City agencies, to promote:
•Full financial accountability
•Efficiency and effectiveness of operations and programs
•Compliance with relevant laws and regulations
Under the guidance of the city's Audit Committee, the audit staff helps support management's internal control structures. Thereby, the office assists the City Council and the city administration in achieving its goals and objectives.
MAYORAL PRIORITY AREA/S IMPACTED
•Efficient & High-Quality Service Delivery
COUNCIL FOCUS AREA/S IMPACTED
•Responsive, Accountable and Innovative Government
COVID-19 IMPACT
The June Audit Committee was canceled with the audit plan sent by email. A special project was also added at the request of the Administration related to COVID-19.
JUDICIARY - COMMONWEALTH ATTORNEY DEPARTMENT OVERVIEW
The Commonwealth Attorney’s Office prosecutes all levels of criminal and traffic offenses committed in the City of Richmond, with prosecutors and staff dispersed among the Manchester, John Marshall, and Oliver Hill Courthouses. Our jurisdiction includes all adult offenses as well as those committed by and against juveniles. We prioritize investigations of violent offenders and attempt to prosecute them whenever possible strategically. Through strong collaborations with our Federal partners, Virginia Commonwealth University, and the Department of Probation and Parole, the Office utilizes a multi-agency approach to target violent predators for immediate removal from the community.
MAYORAL PRIORITY AREA/S IMPACTED
•Public Safety, Health, & Wellness
•Efficient & High-Quality Service Delivery
COUNCIL FOCUS AREA/S IMPACTED
•Safe Neighborhoods
•Responsive, Accountable and Innovative Government
COVID-19 IMPACT Performance measures, as well as department goals, will be affected as revenue and funding evolve throughout the crisis.
EMERGENCY COMMUNICATIONS DEPARTMENT OVERVIEW
The Department of Emergency Communications (DEC) is designated as the Public Safety Answering Point (PSAP) for the City of Richmond’s E-911 telephone system and is charged with the appropriate routing of all E-911 and non-emergency calls for service. The department is also responsible for the coordination of all emergency radio and telephone communications for Public Safety Agencies of the City of Richmond.
MAYORAL PRIORITY AREA/S IMPACTED
• Public Safety
COUNCIL FOCUS AREA/S IMPACTED
• Safe Neighborhoods
• Responsive, Accountable, & Innovative Government
FINANCE DEPARTMENT OVERVIEW
The Department of Finance is responsible for the financial, risk management, taxation, cash management, financial reporting, accounting control, and debt management policies and practices of the City. The Director of Finance is charged by State law with the duties mandated for the constitutional offices of the Treasurer and Commissioner of Revenue. Functions of the department include: assessing taxes and fees; collecting taxes and other payments; issuing licenses; managing the City’s debt; risk management, including the procurement of commercial insurance and administration of self-insurance activities; general accounting; cash management; financial audit and compliance; accounts payable/receivable; payroll; and financial reporting.
MAYORAL PRIORITY AREA/S IMPACTED
• Efficient & High-Quality Service Delivery
COUNCIL FOCUS AREA/S IMPACTED
• Responsive, Accountable, & Innovative Government
HOUSING & COMMUNITY DEVELOPMENT OVERVIEW
The Department of Housing & Community Development works to coordinate the housing and neighborhood development efforts of its federal, state, and local government, and public/private partners. The department is responsible for implementing programs and initiatives that benefit low and moderate income people, helping stabilize and grow neighborhoods and older commercial corridors, and supporting business development and economic growth through the provision of technical assistance, loans, grants, and financial incentive programs that help to create healthy sustainable neighborhoods and communities. Additionally, the department promotes neighborhood revitalization and diversity through its federally funded programs supporting housing development and rehabilitation.
MAYORAL PRIORITY AREA/S IMPACTED
• Efficient & High-Quality Service Delivery
• Vibrant, Inclusive, & Mobile Communities
• Economic Empowerment
COUNCIL FOCUS AREA/S IMPACTED
• Strong Futures for Children, Adults, and Families
• 21st Century Richmond: Planned Growth, Economic Progress, & Affordable Housing
• Responsive, Accountable, & Innovative Government
• Strategic Infrastructure Investment
PARKS, RECREATION, & COMMUNITY DEPARTMENT OVERVIEW
Parks, Recreation & Community Facilities will be a professional, accountable, and compassionate department that works to build One Richmond by providing exceptional services and opportunities for a high quality of life for all citizens and strives to preserve, protect, maintain, and improve all of its natural resources, parkland, community facilities, and recreation opportunities for current and future generations. The department provides places and recreational opportunities for all people to gather, celebrate, contemplate, and engage in activities that promote health, well-being, community, and the environment.
During COVID-19, the outdoor amenities of Richmond’s Parks & Recreation have been an important part of resident’s daily life. Visitation to the parks is up as evidenced by our trail counters throughout the park system, as compared to Q2 and Q3. With recreation centers closed, Senior Trips cancelled, and Summer Camps suspended, the shift in usage continues from indoor facilities to outdoor spaces. PRCF has re-assigned recreation staff to other divisions to assist with maintenance and social distance monitoring.
MAYORAL PRIORITY AREA/S IMPACTED
•Efficient and High-Quality Service Delivery
•Vibrant, Inclusive, & Mobile Communities
•Economic Empowerment
•Adult & Youth Education
•Public Safety, Health, & Wellness
COUNCIL FOCUS AREA/S IMPACTED
•Responsive, Accountable and Innovative Government
•Strategic Infrastructure Investment
•Strong Futures for Children, Adults, and Families
•Safe Neighborhoods
COVID-19 IMPACT
Priority Areas and Focus Areas:
•PRCF is serving as a partner to the local community by providing an outdoor amenity for residents to utilize while safely practicing social distancing. PRCF has re-deployed recreation staff to assist with social distance monitoring, and performing required maintenance work.
•The department is collaborating with the Richmond Public Schools to provide meals to resident’s children that are impacted by the pandemic. We are providing day care to essential staff at Carver Elementary School. •PRCF is supporting Richmond Public Schools with laptop distribution and assisting the Richmond Police Department with social distancing monitoring/violations, which has reduced workloads on Law Enforcement officers
•Long-term infrastructure projects have continued during this time to include a new playground and trail system at Canoe Run Park, repairing the damaged trail below the Forest Hill pond, and new HVAC systems being installed at community centers located at Pine Camp and Randolph.
Overall
There has been a shift from indoor activities to outdoor space usage. Special events and large gatherings are discouraged but small groups of people (10 less) are allowed as long as social distancing is practiced. Adequate signage for the public has been placed in applicable/contingent areas. The trail counters are recording increased traffic throughout the Park system since the onset of COVID-19. PRCF has changed their service delivery model to be more nimble and adaptable to the evolving COVID-19 pandemic. Outdoor usage is increasing and many of our parks do not have visitor counters but increased usage has been observed resulting in more trash pickup/removal of the City’s largest homeless encampment (Camp Cathy) was spearheaded and executed by PRCF in March. Essential employees were identified and telecommuting was implemented to maintain social distancing and help flatten the curve. Many deferred maintenance items such as painting and fixing broken park benches has been accomplished during this time.
PLANNING & DEVELOPMENT REVIEW DEPARTMENT OVERVIEW
Planning and Development Review guides building and development in the city of Richmond. The department oversees building and trades permitting and inspections, compliance with the property maintenance code, current and long-range planning, enforcement of the Zoning Ordinance, and historic preservation.
In the facilitation of these duties, the department supports several boards and commissions.
MAYORAL PRIORITY AREA/S IMPACTED
•Public Safety, Health, & Wellness
•Efficient & High-Quality Service Delivery
•Vibrant, Inclusive, & Mobile Communities
•Economic Empowerment
COUNCIL FOCUS AREA/S IMPACTED
•Safe Neighborhoods
•21st Century Richmond: Planned Growth, Economic Progress, and Affordable Housing
•Responsive, Accountable and Innovative Government
•Strategic Infrastructure Investment
COVID-19 IMPACT
The City of Richmond is working with our customers and has adjusted our Permitting and Inspections service to alleviate concerns regarding the current COVID-19 situation.
PROCUREMENT SERVICES DEPARTMENT OVERVIEW
The Department of Procurement Services (DPS) supports the City by performing the procurement function in a customer-focused, strategic, ethical, and transparent manner while ensuring opportunities to diverse suppliers and complying with applicable governing laws and policies.
MAYORAL PRIORITY AREA/S IMPACTED
•Efficient & High-Quality Service Delivery
•Economic Empowerment
COUNCIL FOCUS AREA/S IMPACTED
•Responsive, Accountable and Innovative Government
•Strategic Infrastructure Investment
COVID-19 IMPACT Performance measures, as well as department goals, will be affected as revenue and funding evolve throughout the crisis including the impact of the hiring freeze.
RICHMOND POLICE DEPARTMENT OVERVIEW
The members of the Richmond Police Department strive to work in partnership with our community in seeking out and solving problems to enhance our quality of life and to make Richmond a safer city. We are committed to preserving the lives, property, and rights of all our citizens through proactive community-focused policing strategies.
MAYORAL PRIORITY AREA/S IMPACTED
•Adult & Youth Education
•Public Safety, Health, & Wellness
•Efficient & High-Quality Service Delivery
•Vibrant, Inclusive, & Mobile Communities
•Economic Empowerment
COUNCIL FOCUS AREA/S IMPACTED
•Safe Neighborhoods
•21st Century Richmond: Planned Growth, Economic Progress, and Affordable Housing
•Responsive, Accountable and Innovative Government
•Strategic Infrastructure Investment
COVID-19 IMPACT Performance measures, as well as department goals, will be affected as revenue and funding evolve throughout the crisis. The Richmond Police Department will continue to enforce the laws of the Commonwealth during this pandemic.
RICHMOND PUBLIC LIBRARIES OVERVIEW
The Richmond Public Library's facilities provide learning opportunities for all stages of an individual’s growth. They provides resources to children, their parents, and caregivers to help children enter school ready to learn and succeed academically. From locations citywide, the facilities and their staff offer public access computers and training to increase technological knowledge, skills, and competencies. Richmond residents of all ages will thrive and realize success in academic, professional, personal, cultural, and economic pursuits, assisted by relevant services and resources at Richmond Public Library facilities.
MAYORAL PRIORITY AREA/S IMPACTED
• Adult & Youth Education
• Economic Empowerment
• Vibrant, Inclusive, & Mobile Communities
COUNCIL FOCUS AREA/S IMPACTED
• Strong Futures for Children, Adults, & Family
• Responsive, Accountable, & Innovative Government