The purpose of this site is to provide Shasta County and the City of Redding residents with information about mental health and wellness.
Disaster Distress Helpline is available 24-7
If you are experiencing emotional distress, perhaps because of recent red flag warnings or smoke from fires outside Shasta County, a national Disaster Distress Helpline is available 24 hours a day, seven days a week.
The Disaster Distress Helpline, 1-800-985-5990, is a hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.
This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster.
Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
Spanish speakers can call 1-800-985-5990 and press "2" or text Hablanos to 66746
The deaf or hard of hearing can text TalkWithUs to 66746.
Use your preferred relay service to call the Disaster Distress Helpline at 1-800-985-5990
The hotline is provided by the Substance Abuse and Mental Health Services Administration. SAMHSA is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation
For more information, go to www.samhsa.gov/find-help/disaster-distress-helpline
Download and post guidelines for talking to children: https://www.nctsn.org/resources/parent-guidelines-helping-children-impacted-wildfires
SAMHSA Wildfire Disaster Distress (includes guide on symptoms, who’s at risk, where to get help):
SAMHSA Tips for Managing Distress During a WildFire:
CARE Center (drop-in center for urgent mental health issues):
Flyer - https://goo.gl/images/de2SUy
Partnership Health Plan (Medi-cal mental health services): (855) 798-8760
Shasta County HHSA Mental Health 24/7 Access Line:
530-225-5252 or 888-385-5201
To access mental health services 24 hours a day, call (530) 225-5252 or (888) 385-5201. The line will be answered by a professional and compassionate staff member of the Health and Human Services Agency. You can also view the Medi-Cal Guide to Mental Health Services (in English and in Spanish).
Substance Use Recovery Services in Shasta County
Access to Treatment and Recovery Services – Shasta County:
Aegis Treatment Centers (Methadone) Drug recovery services:
Empire Recovery (inpatient and residential substance use treatment):
Visions of the Cross (substance use treatment and transitional housing):
Right Road Recovery:
Women’s Connect to Wellness(resource site for women with substance use issues):
Peri-natal Drug and Alcohol Program: https://www.co.shasta.ca.us/index/hhsa_index/Alcohol_tobacco_and_other_drugs/perinatal_alcohol_and_drug_program.aspx
Hill Country Health and Wellness Centers (medication assisted treatment, mental health services, drug and alcohol counseling):
Shasta Community Health Center (medication assisted treatment, mental health services, drug and alcohol counseling):
Shasta County and the City of Redding are receiving a high number of questions. We are working around the clock to respond to questions and get services back to normal. During this time we appreciate your patience and understanding if your questions are not immediately answered.