Utilities Operations & Maintenance
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Department Description
The mission of the Operations and Maintenance Department is to provide our community, customers, and future generations with reliable, high quality, and sustainable water, wastewater, and reclaimed water services. The responsibilities of the Department include supplying high quality potable drinking water; maintaining and improving domestic wastewater collection, transmission, and treatment; and meeting consumer demands of the master reuse system. Our vision is to exceed the expectations of our community through operational and cultural excellence, safety, environmental sustainability, technology and innovation, accountability, and continuous improvement.
The Department manages, operates, and maintains four water treatment plants, 354 wells, eight wastewater treatment facilities, and the master reuse system. We also operate and maintain the potable water and reclaimed distribution and transmission system, the wastewater collection and transmission system, and the Boyette and Land O’ Lakes reservoirs. An example of one of the services the Department provides is listed below:
Core Services
The Operations and Maintenance Department provides critical services needed by the public, private, and commercial sectors through three divisions. These services are essential for maintaining public health and safety. Our divisions utilize a straightforward, objective assessment of service levels related to each program’s core functions.
Water Services
Responsible for the operation and maintenance of the water distribution system to ensure uninterrupted service to all Pasco County Utility customers, including water supply acquisition, potable water delivery, and fire protection.
Wastewater Services
Responsible for the operation and maintenance of wastewater treatment facilities, collection systems, pump stations, and force mains. This service is also tasked with providing the beneficial reuse of bio-solids, eliminating land disposal of fats, oils, and grease residuals, and protecting the sanitary sewer collection system and wastewater treatment facilities from excess grease accumulation.
Reclaimed Services
Responsible for the operation and maintenance of the reclaimed water system to provide a sufficient supply of reclaimed water to our residential, commercial, recreational, and agricultural customers, which offsets the demand for potable water and protects groundwater resources.
Budget Summary
Funding Sources
Goals & Objectives
The Department is committed to the protection of the environment and maintaining drinking water compliance, as well as compliance of the wastewater and reclaimed divisions. Efforts to meet Strategic Goal 1.3 to efficiently operate, maintain, and expand utilities systems to provide potable water, wastewater, reclaimed water, and solid waste services to our customers by operating infrastructure systems in a safe, compliant, effective, and cost-efficient manner are tracked below:
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The Pasco County Utility intends to reduce potable water loss to less than 10% by 2025 by developing a Water Quality team that is specifically focused on water quality improvements, executing a strategic flushing program for intense pipe cleaning, and increasing water quality sampling while better utilizing the laboratory data.
Perform annual planned maintenance on 4,500 manholes, 6,000 WW ARVs and valves, and 755 pump stations, as well as completing 35 pump station rehabs.