Ormond Beach Updates:


The City of Ormond Beach is coordinating with all of our community partners while closely monitoring the COVID-19 situation for our area. City staff is continuously assessing and adapting emergency plans for COVID-19 and is implementing mitigation strategies to slow the transmission of the disease, in particular to protect individuals at increased risk for severe illness, including older adults and those with underlying health conditions, as well as the healthcare of critical infrastructure workforces.

The City is being proactive and following CDC and Florida Department of Health (FDOH) recommendations and guidelines in preparation for potential cases of COVID-19. While our City is functioning as normal, we are working hard to ensure emergency plans are in place.

Governor DeSantis has announced the “Safe. Smart. Step-by-Step Plan for Florida’s Recovery”. Full Phase 1 will begin May 18, 2020.

Phase One:

The Governor received input and advice from prominent physicians, health care system executives, small business owners, elected officials, unemployed Floridians, and law enforcement. He also convened the Re-Open Florida Task Force, which produced a report with recommendations.

- Schools to remain distance learning.

- Visits to senior living facilities are prohibited.

- Elective surgeries can resume.

- Restaurants may offer outdoor searing with six-foot space between tables and indoor seating at 50% capacity.

- Retail can operate at 50% of indoor capacity.

- Gyms may reopen with proper social distancing protocols

- Personal services like hair salons and barbershops open

- No change for bars and movie theaters remain closed.

- Vulnerable individuals should avoid close contact with people outside the home.

- All individuals, when in public, should maximize physical distance from others.

- Avoid socializing in groups of more than 10 people in circumstances that do not readily allow for physical distancing.

- Face masks are recommended for all those in face-to-face interactions and where you can’t social distance.

Next Steps – Key metrics to consider as we move forward:

- The state maintains the health benchmarks of the Safe. Smart. Step-by-Step Plan.

- Maintaining hospital bed capacity

- Monitoring COVID-19 test positivity rate

Click here to view the Essential Services and Essential Activities List.

Everyone has a role to play to reduce transmission of #COVID19. CDC recommends social distancing to help prevent the spread of disease. This means avoiding crowded places, staying home when possible, and maintaining at least a 6-foot distance from others.

As recommended by the FDOH, if you think you may have COVID-19 or are showing any symptoms, please call your doctor or local hospital before you go in. For any questions or concerns you may have regarding COVID-19, FDOH has a call center available 24 hours a day, 7 days a week at 1-866-779-6121 or email at COVID-19@flhealth.gov.

Here are the preventative steps the City is currently taking:


• Additional hand sanitizing stations have been added throughout city facilities for employee and public use.

• Cleaning supplies have been distributed to departments to clean and disinfect frequently used surfaces.

• Professional cleaning and disinfectant services are scheduled prior to any public meetings.

• Professional cleaning and disinfectant services for city facilities are being increased in frequency.

Community Event Cancellations

We continue to evaluate events on a case by case basis.

Parks and Recreation

All recreational facilities, including but not limited to the Environmental Discovery Center, Performing Arts Center, Senior Center, Ormond Memorial Art Museum, and the MacDonald House will remain closed during this time.

The Casements is open as of May 26, 2020.

Our city parks, trails, splash pads, sport fields, and playgrounds are open.

Please remember to adhere to the CDC guidelines to not gather in groups of 10 or more and to keep 6-feet apart. Thank you for your cooperation in helping to ensure the health and safety of all of our visitors.

Beach Access:

Volusia County has reopened all beaches. Groups must be 6 people or less and must remain at least 10 feet apart. Andy Romano Beachfront park is open with full parking capabilities.

Volusia County Closures and Cancellations

Volusia County Public Information Network

At this time, all Ormond Beach city departments are fully staffed and the city is operating under its normal business hours. Our primary focus is to maintain a safe workplace and encourage and adopt practices to protect the health of all employees, customers, visitors, and others. We want to ensure the continuity of business operations while minimizing the threat of CODVID-19 spreading in our community. The City of Ormond Beach has City Hall open and operating but we are currently restricting walk-in service. cPlease call 386-677-0311 to contact a specific department.

The majority of the walk-in service is customers wanting to pay their utility bill. There are many ways to pay a utility bill without visiting City Hall including paying by phone at 386-676-3209, dropping off a payment in the depository in the City Hall parking lot, and online at: https://www.ormondbeach.org/221/Utility-Billing-Customer-Service.

Due to the recent health advisories, we are encouraging customers to take advantage of our online services, email, & phone resources. Visit https://www.ormondbeach.org/809/How-Do-I for more info.

- Water Bill payments

- Building Permits & Inspections

- Business Tax Receipts

- Recreation Programs

and more.

Utility Refunds:

Utility customers are required to establish a deposit upon opening an account with the City. This deposit is automatically returned to you after 24 months of good payment on your utilities bill. We understand some residents are having financial hardships during the COVID-19 public health crisis. As a result, we are returning initial utility deposits early to all customers who have not yet received their deposit refund.

This refund will appear as a credit on your May utility bill. For most customers, the amount will range between $75-$150 and should help cover one to three months of utility service depending on your usage and deposit amount. We hope that this helps in some small way and please know that we are committed to continuing to provide excellent service to our residents through this difficult time and beyond.

Public Meetings

The next City Commission Meeting is scheduled for May 12, 2020. More details will be available soon.

Where can I get more information about coronavirus (COVID-19)?

Visit the Florida Department of Health's dedicated COVID-19 web page at www.FloridaHealth.gov/COVID-19. This remains the best and most up-to-date resource for information and guidance regarding COVID-19 in Florida. For any other questions related to COVID-19 in Florida, contact the department's dedicated COVID-19 Call Center by calling 866-779-6121 or emailing COVID-19@flhealth.gov. The call center is available 24 hours a day, seven days a week.

What is the county health department doing to respond to coronavirus?

The Florida Department of Health is working closely with the patients, potential close contacts of each case and health care providers to isolate and monitor persons who may have been exposed to COVID-19 and implement testing of anyone who may develop COVID-19 symptoms, including fever, cough and shortness of breath.

How the health department traces contacts of COVID-19 cases:

Contact tracing can contain infectious disease outbreaks [PDF]

Should I be tested? [PDF]

How do I know if I have coronavirus? [PDF]

What are Volusia County officials doing?

Volusia County Government is actively engaged in continual meetings and situational updates with state and local officials regarding coronavirus. Volusia County’s Division of Emergency Management is working closely with the Florida Department of Health, the Florida Division of Emergency Management, Volusia County Schools, governmental agencies and partnering counties. Volusia County continues to collaborate with the FDOH by sharing information and monitoring what’s happening in other affected counties.

To aid in the prevention of spreading co

Other Notices:


The City of Ormond Beach has put a hold on utilities disconnections due to non-payment until further notice. We must ensure that customers have access to water for drinking, cooking, and hygiene practices during this event.