City Auditor
FY 2023-25 PROPOSED POLICY BUDGET
SERVICES
Internal Services
The City Auditor’s Authority
Section 403 of the City Charter
The City Auditor shall have the power and duty to:
- Audit all departments and agencies of the City and such other matters as the Council and Mayor may request.
- Audit areas deemed to be in the best interest of the public.
- Report to Council the results of such audits.
- Advise and make recommendations to the City Administrator.
- Access all City records needed to conduct our work.
External Services
The Role of Public Sector Auditing
The public-sector auditor’s role supports the governance responsibilities of oversight, insight, and foresight.
- Oversight addresses whether public sector entities are doing what they are supposed to do and serves to detect and deter public corruption.
- Insight assists decision-makers by providing an independent assessment of public sector programs, policies, operations, and results.
- Foresight identifies trends and emerging challenges.
Auditors use tools such as financial audits, performance audits, investigations, and advisory services to fulfill each of these roles.
The Office of the City Auditor fulfills its responsibilities by conducting:
- Performance Audits
- Mandated Audits
- Ballot Measure Analyses
- Whistleblower Investigations
- And more…
PRELIMINARY PERFORMANCE MEASURES
Service Title: Performance Audits
Council Priority: Other
Service Description: Performance audits
evaluate the efficiency and effectiveness of
government programs to determine if there
are ways of making them work better.
Performance audits answer questions such as:
1) Are programs achieving their intended
objectives or outcomes?
2) Are services provided efficiently and/or
equitably?
3) Are legal requirements and rules being
met?
4) Are programs using evidence-based best
practices?
Service Type: Both
Output Measure: Number of performance
audits designed to include diversity, equity,
and inclusion per year.
Objective Description: To include diversity,
equity, and inclusion in the design of 12
performance audits per year
Success Measure: Percent of
recommendations addressing equity, diversity,
and inclusion that have been implemented or
partially implemented within the next
recommendation follow-up cycle – typically
within a year.
Service Title: Whistleblower Hotline Program
Council Priority: Other
Service Description: The whistleblower
program is a service that helps employees and
residents report wrongdoing and unlawful or
unethical behavior within the workplace.
Service Type: Both
Output Measure: N/A
Objective Description: Provide targeted
outreach to reach reporting of alleged fraud,
waste, and abuse from each of Oakland Zip
Codes in proportion to their share of Oakland’s
population.
Success Measure: Percentage of reports from
Oakland’s Zip Codes in proportion to their
share of Oakland’s population.
ORGANIZATIONAL CHART
BUREAUS/DIVISIONS
Auditing
Oakland’s City Auditor is an elected official and works for, and reports to, the residents of Oakland. The Auditor’s job is to provide oversight to the City’s activities. This Office of the City Auditor may conduct audits of all departments and agencies of the City in accordance with applicable government auditing standards and in conformity with Section 403 of the Oakland City Charter. Audit services identify ways to increase the economy, efficiency, effectiveness, and accountability of City government. The City Auditor also oversees the Whistleblower Hotline – a confidential hotline for reporting complaints from City employees and residents about fraud, waste, and abuse in the City of Oakland.