The Information Technology Department (ITD) is committed to providing sustainable and agile delivery of strategic and effective technology solutions to enhance services for the City’s residents, businesses, employees and visitors. We are dedicated to designing, deploying and maintaining Information Technology (IT) systems, infrastructure, and applications that support the full spectrum of City government, from human services to public safety to economic development, and leading the effort to innovate, adopt and implement technologies that will have a lasting impact on the future of City services, government transparency and citizen engagement.
Learn more about who we are and what we do here.
SERVICE IMPACTS &
Other Impacts & Changes
- Freezes 1.0 FTE Information Systems Manager I which has been vacant for most of the current fiscal year. This is in addition to 2.0 FTE positions that have been frozen since Midcycle Budget, 1.0 FTE Information Systems Specialist I and 1.0 FTE Project Manager III. This results in no net service change from the Midcycle Budget for the Department. However, continuing position freezes does mean reduced technical assistance available for citywide staff. Any interruption of technological service for City staff potentially lessens the service level provided in daily operations across multiple departments. This is especially true during the COVID-19 Pandemic that has shifted a significant amount of City work to being done remotely.
- Equity Consideration: This will most negatively impact Oakland residents who need services provided by the City that are vulnerable to technological disruptions and delays. Less ITD staff also reduces the department’s ability to rapidly troubleshoot and resolve system-wide issues, which impact the City’s day-to-day operations and service delivery.
SIGNIFICANT BUDGETARY CHANGES
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