Planning, Building, Economic Development

Economic & Workforce Development

FY 2023-25 PROPOSED POLICY BUDGET


SERVICES

External Services

Community Liaison and Capacity Building

Build the capacity of new organizations and partner with existing business servicing organizations to strengthen Oakland's local economy.


Business Improvement Districts (BIDs)

Ongoing management and support for formation of BIDs.


Small Business Support/Retention - Business Assistance Center (BAC) 2.0

Provide direct technical assistance to small businesses.


Business Grants

Provide grants to businesses such as for facade and tenant improvments (redevelopment funded), those impacted by the development of the BRT line, and the Transforming Climate Communities grant in East Oakland.


Large Business Retention and Attraction

Attract and retain larger businesses and employers. Act as liaison between businesses and Planning, Police, Real Estate and other City departments.


Opportunity Zone Development

Through the Chief Opportunity Zone Officer, work to align and promote equitable development in opportunity zones to benefit Oakland residents.


Marketing

Conduct marketing and outreach efforts to promote Oakland, retain and sustain existing businesses, and attract new businesses. Share resources and information with business community.


Implement Major Development Projects on City-owned and RDA Land

Negotiate Exclusive Negotiation Agreements (ENAs), Lease Disposition and Development Agreements (LDDAs) and Disposition and Development Agreements (DDAs) for real estate development on City- and former redevelopment land.


Dispose of Surplus Sites for New Development

Manage offer and disposition of City and former redevelopment owned sites for new development.


Asset Management of Major City Assets

Ongoing asset management (operations, capital repairs, etc.) of major City assets including the Paramount, Fox Theater, Oakland Ice Center, Scotlan Convention Center.


Ongoing Redevelopment Programs

Manage ongoing redevelopment programs, including streetscape improvements, blight abatement, and maintenance of former redevelopment sites.


Process Real Estate Transactions for External Parties

Process real estate transactions for outside stakeholders doing business with the City through asset donation, purchase, sale, easements, etc.


Use of City Property to Address Homelessness

Manage use of City property to address homelessness.


Use of City Property to Address COVID-19 Pandemic

Manage use of City property to address COVID-19 pandemic response and recovery, including use of City property for testing and business operations (Flex Streets program).


Telecom

Negotiate and process agreements with telecom providers to expand large cell and small cell (5G) telecommunications service in Oakland; execute license agreements for poles.


Manage the Summer Youth Employment Program

Implement the annual summer youth employment program to provide job training and summer placements for Oakland youth.


Manage Adult and Youth Service Provider Contracts

Develop, manage and execute contracts with adult and youth workforce service providers for job training and employment services to unemployed or underemployed Oakland residents.


Business Engagement

Provide business services for employers including participating in the Oakland Workforce Collaborative, hiring events, on the job and customized training and conducting virtual job fairs to connect workers with employers.


Workforce Development for Cultural Workers

Develop a program to employ Oakland artists to do civic work. Develop program criteria and secure grant funding for a pilot.


Cultural Grant Making

Issue cultural grants twice annually for organizational assistance and individual artists and organizational projects.


Creation and Preservation of Cultural Spaces

Develop policy changes to create and preserve cultural spaces; liaison and provide technical assistance to the arts and cultural community on space needs; liaison to real estate developers on cultural spaces.


Special Events Permits and Film Office

Permits and administers special events, films and festival culture.


Advocacy

Local, regional, national advocacy for Oakland Cultural Affairs around policy, funding, etc.



Internal Services

Economic Operations

Develop 3-year Economic Development Strategy for 2021-2023, develop and implement Economic Recovery Framework for COVID-19 and track and report out economic data on an ongoing basis.


Financial Project Monitoring

Monitor ongoing real estate projects with active public funding agreements, such as Coliseum Connection, Seminary Point shopping center, MacArthur Transit Village, etc.


Management of Fox Oakland Theater (FOT)

Staff and manage the ongoing operations of FOT - a subsidiary entity responsible for oversight and management of the Fox Theater.


Manage the Oakland Renaissance New Markets Tax Credit Program (ORNMTC)

Staff and manage the City's New Markets Tax Credit entity to provide funding for development projects in Oakland.


Process Real Estate Transactions for City Departments

Process all real estate transactions, including acquisition, disposition, leasing, licensing of City assets with activities including negotiation, valuation and inventorying of City assets.


Lease Management

Manage all leases and licenses of City property to third parties (out leases) and leases and licenses of third party-owned property for City uses (in leases).


Site Acquisition Strategy

Develop a 5-year strategy for the acquisition of property to support City objectives, including acquisition of sites (i.e. buildings, hotels, and dormitories) to address homelessness.


Remnants/ Small Site Disposition

Develop and implement a 5-year strategy for the disposition of City remnants, sliver parcels, and other small sites not suitable for large scale development.


Develop 2021-2024 Local and Regional Workforce Plan

Develop and implement workforce plans to comply with regional, state and federal compliance requirements.


Board Management

Staff and manage the Workforce Board, including regular board and executive committee meetings, recruitment, etc.


Federal, State, Local Compliance

Administer and oversee the Workforce Innovation and Opportunity Act rules and regulations including develop mandated strategic partnerhips, program and fiscal management and monitor contracted service providers to ensure compliance.


Public Art Program

Manage public art for Capital Improvement and Private Development projects.


Councils & Commission

Staff and manage meetings of the Public Arts Advisory Council, Funding Advisory Council and Cultural Affairs Commission.


Fiscal & Personnel Management

Work with Division Managers to provide fiscal management for dept.'s budget and accounting, including performing Accounts Payable, Accounts Receivable, Procurements, and General Ledger functions.

Also, work with Division Managers to recruit for and fill vacancies, onboard new hires, and coordinate other Human Resource activities including investigations, discipline, and appraisals.

PRELIMINARY PERFORMANCE MEASURES

Service Title: General Business Support and Cannabis Equity Programs


Council Priority: Good jobs and vibrant economy


Service Description: Provide capital to entrepreneurs in underinvested communities through Cannabis Grant/Loan Programs, Revolving Loan Funds, Façade and Tenant Improvement (FTIP) Program, Equity in Contracting Program


Provide culturally responsive business support to underinvested entrepreneurs through Neighborhood Business Assistance Program (NBA), Equity in Contracting program, Economic Development Administration (EDA) Grant, Cannabis Equity Program


Increase access to and knowledge of Business Development programs like NBA and FTIP that specifically provide support to businesses in high priority neighborhoods.


Process special activity permits


Service Type: External


Output Measure: Amount of Funding disbursed

Number of businesses supported with technical assistance by the Neighborhood Business Assistance Program (NBA)

Number of businesses provided with referral support via Business Assistance Center webpage

Number of special activity permits issued

Number of Business Update emails sent with links to resources/Number of recipients  


Objective Description: Provide business support and capital access to business owners impacted by racial disparities including: increase proportion of business support services, increase the number of City contracts awarded, and increase access to capital


Success Measure: Number of jobs created and retained as a result of business support services delivered 


Percentage increase in number of City contracts awarded for business owners impacted by racial disparities


Percentage increase in access to capital for business owners impacted by racial disparities. 

Service Title: Business Retention and Attraction


Council Priority: Good jobs and vibrant economy


Service Description: Attract and retain businesses and employers by maintaining a vibrant and safe business environment


Ensure responsive regulatory services for existing and incoming businesses through the Neighborhood Enhancement Services Team (NEST), Business Development concierge services, and Neighborhood Business Assistance.  


Support merchant organizing in commercial corridors, including through the Business Improvement District (BID) Program.   


Assist businesses with property searches, relocation and acquisition and ownership advice.  


Increase access to and knowledge of Business Development programs that specifically provide retention and attraction support to businesses in high priority neighborhoods


Service Type: External


Output Measure: Number of businesses receiving concierge assistance with permitting, planning, building, and site selection 


Number of property inquiries answered, site concept assistance, landlord/tenant referrals 


Number of activations in downtown and in neighborhood corridors. 

Total amount of Clean Safe funding disbursed 


Number of broken windows, camera and security grants awarded 


Number of business associations/corridors assisted.


Number of cases in business corridors receiving escalated City services 


Number of Business Improvement Districts assisted with data and regulatory functions 


Number people engaged and reached through business corridor marketing campaigns 


Number of website and email users registering in a service request or application

Number of business events produced/supported (e.g., Small Business Week, Manufacturing Week, partnership events that showcase Oakland, events supporting different business themes)  


Number of businesses/employers engaged with or attending events 


Objective Description:  Reduction in business and job displacement  


Success Measure: Number of jobs and businesses created and retained as a result of business concierge services  


Vacancies decreased as a result of business development services delivered. 


Vacancies in BIPOC and priority areas avoided as a result of business development services delivered 

Service Title: Special Events, Cultural Security and Place-making


Council Priority: Community Safety, Prevention & Healing


Service Description: Issue permits and administer special event, film, and festival culture.


Issue cultural grants for individual artists, arts organizations, and festivals.


Initiate a cultural facilities plan via Cultural Affairs Commission.


Implement community markets in targeted locations.


Service Type: External


Output Measure: Number of special activity permits processed


Number of special event permits issued


Number of cultural grants funded


Number of organizations funded


Gathering cultural plan information around economic impact and audiences served


Number of community markets supported, with individuals served


Objective Description: Increase grants, festival applications, and entrepreneurship opportunities for zip codes ranking high in Oakland’s Community Stressors Index.


Success Measure: Grant and festival applications and entrepreneurship opportunities are increased for organizers from or whose work benefits zip codes 94601, 94603, 94605, 94606, 94607, and 94621.

Service Title: Expand Workforce Opportunities for Oakland Residents

Council Priority: Good jobs and vibrant economy


Service Description: Manage contracts with adult and youth workforce service providers for job training and employment services to unemployed or underemployed Oakland residents.


Engage with stakeholders to develop workforce development strategies in Oakland.


Coordinate Rapid Response services for businesses and workers deal with the impacts of layoffs and plant closures by coordinating services and providing immediate aid to companies and their affected workers


Manage the State-funded Oakland Forward youth employment program and the annual summer youth employment program to provide job training and year-round summer placements for Oakland youth.


Foster/support workforce program for artists and cultural workers.


Provide job opportunities via Transforming Climate Communities grant in East Oakland


Service Type: External


Output Measure: Number of workforce programs


Number of individuals served by workforce programs


Amount of money contributed to workforce development programs


Percentage of successful completions of workforce apprenticeships and training programs


Number of individuals employed in paid positions 1 year after


Number of job placements via TCC grant


Objective Description: Increase employment opportunities, including pre-apprenticeship and other workforce programs in zip codes with highest unemployment as identified by the OWDB 2020 Equity Analysis Report.

Increase number of employing businesses by 10% in zip codes with highest rates of unemployment


Success Measure: Increase employment opportunities by 10%, especially in zip codes with the highest rates of employment: 94621, 94603, 94605, 94601, and 94607, as identified in the OWDB 2020 Racial Equity Analysis.

Service Title: Interim Emergency Housing Programs and Affordable Housing on City Land


Council Priority: Housing Security & Homelessness Solutions


Service Description: Enable interim emergency and transitional housing solutions on public land.


Negotiate Exclusive Negotiation Agreements (ENAs), Lease Disposition and Development Agreements (LDDAs) and Disposition and Development Agreements (DDAs) for housing development on City-owned land.


Fund permanent affordable housing via TCC grant.


Service Type: External


Output Measure: Number of active emergency housing programs on public sites and their capacity to serve


Number of permanent affordable housing units advanced.


Objective Description: Enable emergency shelter and develop permanent housing for low-income Oakland residents, including residents experiencing homelessness, an estimated and disproportionate 60% of whom are Black, according to the 2022 Point in Time Count.


Success Measure: Number of emergency housing programs enabled and number of permanent affordable housing units advanced through the development process.

Service Title: Major Real Estate Projects, Redevelopment Programs and Asset Management of City Assets


Council Priority: Other


Service Description: Advance major commercial and mixed-use development projects of citywide importance, including the rehabilitation and adaptive reuse of the Henry J. Kaiser Convention Center, the new Samuel Merritt University campus, and redevelopment of the Oakland-Alameda County Coliseum Complex.


Ongoing asset management of major City-owned assets such as the Paramount Theater, Oakland Asian Cultural Center, Fox Theater, Former Raiders Headquarters and Training Facility, Oakland Ice Center, and Scotlan Convention Center.


Service Type: External


Output Measure: Number of development projects advanced


Number of asset management projects advanced


Objective Description: Improves opportunities for housing, employment, cultural security and economic development and activation in critical City sites. Preserves public facilities that provide essential services for residents.


Success Measure: Number of development projects completed and/or advanced through critical milestones.


Number of asset management projects completed and/or advanced through critical milestones.

Service Title: Real Estate Leases and Transactions for City Departments


Council Priority: Other


Service Description: Manage leases and licenses of City property to third parties (out leases) and leases and licenses of third party-owned property for City uses (in leases). Process real estate transactions, including acquisition, disposition, leasing, licensing of City assets with activities including negotiation, valuation, and inventorying of City assets. Includes negotiating and managing agreements with telecommunications companies to expand telecommunications service in Oakland.


Service Type: Both


Output Measure: Number of leases and licenses managed


Number of large cell telecom agreements executed and managed


Number of small cell telecom agreements executed and managed


Number of City light poles made available for small cell telecom facilities


Objective Description: Manage the City’s portfolio of leases and licenses


Timely, effective and professional real estate support to all City departments


Generate revenue from telecom agreements to fund Real Estate team’s support of homelessness and other City priorities

Success Measure: Number of leases and licenses managed


Number of real estate assignments with/for other departments


Amount of revenue generated by Telecom agreements to fund Real Estate operations.

Service Title: 5-Year Economic Development Strategy


Council Priority: Community Safety, Prevention & Healing


Service Description: Establish equitable economic objectives for each EWD Department and build programs with community engagement that creates trust in the City’s primary strategies such as the General Plan, DoT Strategic Plan, ECAP and the Cultural Plan.


Service Type: Both


Output Measure: Issue RFP and select consultant to assist with completion of EDS  


Develop an EWDD Race & Equity plan for delivering these performance measures as a strategy for an equitable economy.  


Compile economic goals from primary City Strategies 


Produce Equity Impact Assessment for Oakland economy.  

Conduct Citywide qualitative research through community consultations.  


Objective Description: Close racial disparities in access and allocation of departmental services.  


Success Measure: The EDS will include a central plan within EWDD for delivering performance measures for aforementioned services as a strategy for an equitable economy; 


EDS will also include Equity Impact Assessment for Oakland economy. 

Service Title: Development Financing and Project Monitoring


Council Priority: Other


Service Description: Monitor ongoing real estate development projects with active public funding agreements, such as Coliseum Connections, Seminary Point Shopping Center, MacArthur Transit Village, etc. Staff and manage the Oakland Renaissance New Markets Tax Credit Program (ORNMTC).


Service Type: Internal


Output Measure: Number of projects requiring on-going monitoring


Location of development projects


Objective Description: N/A


Success Measure:  N/A

Service Title: Public Art Program


Council Priority: Other


Service Description: Manage public art for Capital Improvement projects, facilitate and regulate artists’ and sponsors’ requirements with OMC for privately initiated public art projects in Private Development, and proposed for City property. Location and number of commissions is determined by City Council / CIP process, project parameters.


Service Type: Both


Output Measure: Number of public art projects (which is determined by how many capital improvement projects occur in a given year)


Objective Description: Provide access to public art opportunities for local established and emerging artists of color through Oakland Cultural Strategist for Public Art collaboration and artists’ professional development program.


Success Measure: Increased equity via the diversity, number and range of public artists in the Public Art Pre-Qualified Pool, and subsequent commission opportunities for local artists of color.

Service Title: Federal, State, Local Funding Compliance


Council Priority: Other


Service Description: Administer and oversee State and Federal program rules and regulations, including:

The Workforce Innovation and Opportunity Act, Economic Development Administration (EDA), Transformative Climate Communities (TCC) Grant, Federal Economic Development Agency grants, State of California Department of Cannabis Control (DCC), Board of State and Community Corrections (BSCC) and $5.4M GO-Biz grants.


Develop and implement workforce plans to comply with regional, state and federal requirements.


Service Type: Internal


Output Measure: N/A


Objective Description: N/A


Success Measure: N/A

Service Title: Board Management


Council Priority: Other


Service Description: Staff and manage boards and commission related to various work programs. Tasks include agenda setting, noticing, note taking, facilitating appointments. Boards and commissions include the Workforce Board, including regular board and executive committee meetings, recruitment, etc., Fox Oakland Theater (FOT) - a subsidiary entity responsible for oversight and management of the Fox Theater, the Public Arts Advisory Committee, Funding Advisory Committee, Cultural Affairs Commission and the Cannabis Regulatory Commission.


Service Type: Internal


Output Measure: N/A


Objective Description: Hold Regular Meetings for community input on relevant policies.


Success Measure: Public Arts and CRC meet monthly; the Cultural Affairs Commission and WDB meet at least quarterly

Service Title: Hiring and Succession Planning


Council Priority: Other


Service Description: Work with Division Managers to recruit for and fill vacancies, onboard new hires, and coordinate other Human Resource activities including investigations, discipline, and appraisals.


Service Type: Internal


Output Measure: N/A


Objective Description: N/A


Success Measure: N/A


ORGANIZATIONAL CHART

Organizational chart of Economic and Workforce Department

BUREAUS/DIVISIONS

Administration

This division directs and coordinates work for the Department, including overseeing fiscal, budget, and personnel management, legal and legislative issues, and policy and procedure development, as well as other inter-departmental and inter-division special projects.



Business Development

This division is responsible for developing and implementing programs and strategies to retain, expand, and attract businesses to Oakland and help businesses succeed. Business Development also supports capacity building of neighborhood organizations supporting commercial revitalization. The division works directly with individual business owners and operators, developers, and professional organizations to support small businesses, to foster public/private partnerships, and to bolster Oakland’s competitive advantage and position in target economic cluster groups including health/life science; innovative digital media; clean & green tech; retail; manufacturing, logistics, and food production. This division also works to position Oakland as a desirable place to live, work, and invest through the creation of marketing collateral, multimedia communications, advertising, sponsorships, and other tools that help convey a clear coordinated message about Oakland.



Workforce Development

This division staffs the Oakland Workforce Development Board (OWDB) and manages Workforce Innovation and Opportunity Act funds (WIOA). Guided by an adopted Local Plan, WIOA is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy. The OWDB is charged with oversight of WIOA and workforce policy development. The OWDB funds adult and youth service providers, oversees the Summer Youth Employment Program, develops citywide job training initiatives, and oversees the operation of the West Oakland Job Resource Center.



Public/Private Development

This division is responsible for negotiating and implementing major land development and public improvements projects including Coliseum, Henry J. Kaiser Civic Auditorium, the Fire Alarm Building, Oak Knoll, 12 St. Remainder parcel, City Center Parcel, 2100 Telegraph, 3050 International Boulevard and 95th and International Boulevard affordable housing projects and TOD projects at West Oakland, Fruitvale, and Coliseum BART stations. The division manages the former Redevelopment Agency’s capital improvements such as streetscape projects, which were designed and constructed to reduce blight and support new and existing businesses and oversees the management of City-owned facilities, such as the Oakland Ice Center, the Scotland Convention Center, and the Fox Theatre. It is also responsible for winding down the affairs of the Oakland Redevelopment Successor Agency (ORSA).



Real Estate Asset Management

This division provides leasing and property management, acquisition, disposition, and commercial/residential relocation services for all City of Oakland and Redevelopment Successor Agency property. It provides real estate consultation services; conducts real estate appraisals; negotiates and monitors lease agreements with renters of City or Agency-owned property; leases property on behalf of the City/Agency; facilitates the assemblage of parcels for City/Agency projects; and advises the City Council and Redevelopment Successor Agency on real estate aspects of major development projects.



Cultural Affairs

This division provides oversight for the commissioning of temporary and permanent works of public art throughout Oakland; maintains the City's public art collection; disseminates public information on art projects; facilitates and consults on art projects generated by individual artists and for the development of community-generated art projects; and reviews proposed gifts of art to the City. It manages the City’s cultural arts grant program that supports Oakland-based art and cultural activities throughout the City. The division also oversees festival culture and coordinates film production. It conducts research into the social and economic impact of Oakland’s cultural ecosystem, e.g. The Oakland Cultural Plan - “Belonging in Oakland.” This division also staffs the Cultural Affairs Commission, an advisory body which was re-established in February 2020.



Special Activities

This division helps ensure the safety of a broad range of businesses and activities and promotes equitable opportunities within these sectors. Subject areas include cannabis businesses, cabarets, massage establishments, mobile food vending, second-hand dealers, bingo, amplified sound, and special events. Through the City’s cannabis equity program, the Special Activity Permits Division implements a variety of strategies to support business and employment ownership opportunities for cannabis entrepreneurs most impacted by the War on Drugs. Equity Program strategies include free technical and legal assistance, interest-free revolving loan and grants programs, shared-use manufacturing facilities, workforce development grants, and a property purchase program.