Service Impacts

FY 2021-23 Proposed Policy Budget

In full consideration of the City of Oakland’s commitment to the Council Priorities, the following service enhancements and reductions are included in the Fiscal Year (FY) 2021-23 Proposed Policy Budget.

AFFORDABLE HOUSING & HOMELESSNESS SOLUTIONS

Enhancements

Department: Human Services

  • Adds $19.3 million in one-time homelessness funding to the $22 million in baseline contracts the department receives to provide services to unhoused individuals. In FY 2020-21, HSD received additional one-time allocations of state and federal funds totaling approximately $27 million. Another $9 million at least is expected from the State in FY 2021-22. Each of the new funding sources has varying eligible activities. However, taken together, these new funding sources present an unprecedented opportunity to: 1) maintain a COVID-19 complaint emergency shelter of 128 bed HomeBase trailers in East Oakland to unhoused residents at high risk of serious illness or death from COVID-19; 2) preserve and extend existing interventions until FY 2021-22 to support approximately 800 people in emergency shelters, community cabins, and safe RV parking sites; 3) expand other homeless services in alignment with the PATH framework such as encampment support, hotel vouchers, employment support, and permanent housing subsidies; 4) and maintain permanent affordable housing such as Clifton Hall which is 42 units of permanent housing for homeless seniors created under the state HomeKey program with a 15-year operating reserve while also increasing exit resources in various shelter facilities to support clients in securing permanent housing.
    • Equity Consideration: Housing market failures, homeless system challenges, and long-standing discrimination have produced a crisis in affordable housing and homelessness, which has significantly impacted low-income people and communities of color. An estimated 70% of persons experiencing homelessness in Oakland identified as Black compared to 47% of the overall County’s population experiencing homelessness and 24% of the City’s population. HSD will leverage this $68 million in combined funding of ongoing and one-time grants to provide a spectrum of homelessness interventions to unhoused residents, who are overwhelmingly from BIPOC communities.

Department: Housing & Community Development

  • Dedicates over $32 million to affordable housing funding in this budget. $21 million is through special one-time grants that HCD has successfully acquired through federal and state grant programs, specifically the HOME program and Homekey grant. This funding is in addition to the ongoing $1.17 million HCD receives from the federal agency HUD for its annual allocation of the HOME program funding. HCD is anticipating $7.5 million in impact fee revenues that it can dedicate to affordable housing development throughout the City ($4.5 million in FY 2021-22 and $3 million in FY 2022-23). The remaining funding is $1.78 million in additional loan funding for affordable housing in the Brooklyn Basin.
    • Equity Consideration: Additional funding for affordable housing construction will increase available affordable housing for BIPOC residents who are disproportionately displaced. If projected revenue materializes from impact fees, the City will be able to fund the development of 35-70 permanent affordable housing units. The affordable housing being developed in Brooklyn Basin will provide stable housing to the following communities: Oakland’s low-income BIPOC residents, seniors, and unhoused families.
  • Creates strategic staffing changes including 1.0 FTE new position to improve services and programming for residents. Upgrades 1.0 FTE position to a Project Manager in the Rent Adjustment Program (RAP) to manage RAP’s community outreach efforts through increasing and diversifying its current methods of educating tenants and property owners about RAP, its regulations, and any important policy changes that impact Oakland’s rent control. Upgrades 1.0 FTE position to a Project Manager in the Rent Adjustment Program (RAP) to manage RAP’s community outreach efforts through increasing and diversifying its current methods of educating tenants and property owners about RAP, its regulations, and any important policy changes that impact Oakland’s rent control. Upgrades 1.0 FTE position to a Project Manager in its Administrative Division to support the transformation of the Housing Resource Center into the Community Development & Engagement unit. This new unit will improve HCD services for residents who are contacting the department to get assistance on housing issues. Adds a new 1.0 FTE Accountant III who will expand their fiscal unit and increase HCD’s capacity to manage the complex finances behind its affordable housing programming. The addition of this position will speed up the processing of affordable housing loans and payments to nonprofit affordable housing developers as well as support HCD in managing the finances for its multiple ongoing grant programs. Many of HCD’s grant programs provide targeted services to low-income residents.
    • Equity Consideration: All three positions support in HCD providing more effective engagement and service delivery with residents, especially Oakland’s BIPOC communities who are most at risk for displacement, by connecting them to other programs and housing advocates participating in various housing programs.

  • Distributes $12.8 million dollars in rent relief through the Keep Oakland Housed initiative to qualifying Oakland tenants in FY 2021-22 or until funds run out. The City recently received this emergency aid for rent relief from the U.S. Treasury’s Emergency Rental Assistance Program as a part of the federal stimulus package that was passed in December 2020. Oakland tenants can apply for this funding online, over the phone, or through in-person assistance. This is separate rent relief funding from what the State of California is providing to tenants and property owners through its SB 91 Housing is Key legislation. If the City receives any additional rent relief funding, it will continue to distribute this assistance through the Keep Oakland Housed partner agencies
    • Equity Consideration: The COVID-19 Pandemic has put extraordinary economic stress on Oakland residents to cover their basic needs, including the ability to pay rent. Federal funding will support rent relief in Oakland for qualifying tenants who are at or below 30% of Area Median Income. This equity focus will direct rent relief to BIPOC low wage workers and communities, who have experienced the highest rate of unemployment during this pandemic-induced recession and are at most risk for homelessness.

Department: Public Works

  • Maintains funding for the additional encampment crew cleaning services that Council added in its in April 2021 budgetary action. This funding will bring the total encampment crews to five, which will now be dedicated to this work. Also adds funding for overtime and equipment to increase encampment clean-up to significantly increase the number of encampments cleaned each week.
    • Equity Consideration: The additional encampment clean-up crews will provide hygienic services to Oakland's unhoused residents which are disproportionately members of the BIPOC communities. Poor sanitation is an ongoing issue at homeless encampments and necessitates frequent OPW clean-ups to improve public health conditions for encampment inhabitants as well as for any surrounding neighbors. The crews will also provide trash service to residents in encampments who otherwise cannot remove trash from their living quarters the way that housed residents receive trash removal services. They will also ensure that the areas around the encampments are cleaned so as not to block streets for other residents to use and reduce the buildup of trash that is susceptible to fires.

Department: Police

  • Adds augmented overtime for Police Officer escort of the additional encampment cleanup crew in OPW to ensure worker safety. This investment fulfills a request by City worker labor representatives.
    • Equity Considerations: BIPOC and especially Black residents of Oakland are significantly more likely to be unhoused. Housed BIPOC residents are also more likely to suffer from the effects of poor sanitation at nearby homeless encampments. This augmented overtime will assist OPW cleanup efforts to run safely.

Department: City Administrator

  • Creates a new division that will provide services to the City’s unhoused residents and coordinate the City’s overall response to the homelessness epidemic. In this new division, there will be 3.0 FTE to coordinate the City’s homelessness services.
    • Equity Consideration: This new division will enhance the City’s efforts to provide critical services to Oakland’s unhoused residents who are disproportionately from BIPOC communities.

  • Adds $905,000 in one-time use of Measure Q (Fund 2244) carryforward funding for Homelessness Services to create a total of $1.8 million available funding in FY 2021-22 for use under the direction of the Homelessness Administrator. This combined funding will be used to support our unhoused population, including RV Dwellers, as well as implement Oakland’s Encampment Management Policy.
    • Equity Consideration: This one-time Measure Q funding is carryforward from FY 2020-21. Carrying forward this funding and combining it with ongoing allocation for FY 2021-22 will ensure that Oakland’s most vulnerable population, our unhoused residents will receive programs and resources to address homelessness. It will also support the implementation of Oakland’s Encampment Management Policy.

PUBLIC SAFETY & VIOLENCE PREVENTION

Enhancements

Department: Police

  • Builds a realistic police budget by aligning the number of budgeted positions to the number of actual officers that will be available upon completion of budgeted Police Academies, and accurately assessing the overtime expenditures required to maintain services. The changes proposed over the full two years will strategically preserve core OPD services while accurately budgeting expenditures at levels consistent with past spending.
    • Equity Consideration: With the high cost of policing, the Police Budget has been rebuilt from scratch to clearly show how many services its pool of existing officers can fulfill through on-duty positions and different kinds of overtime. This transparency supports the current discussion on what kind of public safety Oakland residents want because it provides the public with accurate costing for the different kinds of OPD functions, which ones OPD has chosen to prioritize, and why.

  • Substantially increases the investigative capacity of OPD in May 2023 contingent upon sufficient Sworn staffing increase from the budgeted Police Academies. This increase represents filling the previously authorized positions of 5.0 FTE Sergeants and 39.0 FTE Officers to the department overall, but also is a significant increase to the Investigations Division. Specifically, this proposal will add: 2.0 FTE Sergeants and 14.0 FTE Officers to Homicide Investigations; 1.0 FTE Sergeant and 9.0 FTE Officers will be added to Felony Assault Investigations; 1.0 FTE Sergeant and 8.0 FTE Officers will be added to Robbery Investigations; 1.0 FTE Sergeant and 3.0 FTE Officers will be added to Special Victims - Missing Persons Investigations; and 5.0 FTE Officers will be added to Special Victims - Child Exploitation/Child Trafficking Unit. These additional positions represent more than a doubling for the department’s capacity for homicide investigations, robbery investigations, felony assault investigations, and child exploitation & trafficking investigations. They represent a tripling of capacity for missing persons investigations capacity.
    • Equity Consideration: Black residents and other residents of color are disproportionately impacted by violent and serious crimes, especially unsolved crimes. The additional resources dedicated to solving these crimes through increased capacity in several investigation units will prioritize these residents and their families. It will be important to collect data to measure OPD’s effectiveness over time at resolving the cases of Black and other residents of color who are victims of crime.

  • Adds $100,000 in FY 2021-22 and $200,000 in FY 2022-23 to aid the victims of crimes with the towing cost of recovered vehicles. The Police Department is also eliminating its towing contract for the removal of crime victims’ vehicles.
    • Equity Consideration: Black residents of Oakland are disproportionately impacted by crime and poverty. A memo produced from the City’s Civic Design Lab identified vehicles that are towed and held for OPD investigations pose a profound burden, particularly to this community. Making this funding available is fair, just, and equitable. It will be important to collect data to measure effectiveness over time at reducing impacts on victims of crime.

  • Adds two additional Police Recruit Academies to increase actual Sworn staffing. The costs and structures of these Academies have been right-sized to reflect an additional 32 Officers per Academy class rather than the 40 previously assumed. A total of 6 Police Recruit Academies will be funded over two years to increase actual Sworn staffing to previously authorized levels.
    • Equity Consideration: The Proposed Budget reduces polices services (hours worked) until additional Academies can increase available staffing to avoid excessive use of overtime. OPD data regarding the gender and ethnic composition of academy graduates should continue to be closely monitored to ensure continued progress toward a more diverse police force.

  • Unfreezes 5.0 FTE Investigation Positions in the OPD Investigations Bureau Civilian Staffing to facilitate enhanced investigation of crimes committed.
    • Equity Considerations: Victims of unsolved crimes are disproportionately people of color. The restoration of these civilian positions will help improve OPD capacity to investigate and resolve past crimes.

  • Maintains the two Immigrant Community Liaison Officers for Fruitvale and Chinatown that were added in the Council’s April 2021 budgetary action.
    • Equity Considerations: Both the Fruitvale and Chinatown have significant immigrant and non-English speaking resident concentrations. These officers will help ensure that the public safety needs of these communities are effectively communicated to allow for problem solving.

  • Transfers in FY 2022-23 the Vehicle Enforcement Units within the Traffic Division to the Department of Transportation (DOT) for better integration with the City’s overall mobility strategy and as part of the process recommended by the Reimagining Public Safety Task Force to move traffic enforcement out of the Police Department. These Units include: Abandoned Auto Detail, Scofflaw Detail, Commercial Detail, and Taxi Detail.
    • Equity Considerations: The transition of these functions to DOT may facilitate deemphasizing criminalization of outcomes related to poverty. This is a pro-equity strategy and aligns with the recommendation of the Reimagining Public Safety Task Force to redirect services the Police Department provides to other departments that can fulfill them.

  • Increases funding for the maintenance and upgrade of OPD body worn cameras. These cameras are required by the Negotiated Settlement Agreement structure and are a best practice in policing.
    • Equity Consideration: Body worn cameras are critical for police accountability especially regarding use of force. Black residents are disproportionately the victims of police use of force and maintaining modern body worn cameras is a key component of addressing this racial disparity.

Department: Police Commission

  • Implements a major staffing re-organization that results in a net increase of 2.0 FTEs. Adds 4.0 FTE positions (Project Manager II, Police Program & Performance Audit Supervisor, and two Police Performance Auditors) and deletes 2.0 FTE non-Charter mandated positions (Administrative Analyst II, and Office Assistant II). This re-organization improves the Police Commission’s operations to comply with legal requirements associated with the investigation of complaints of police officer misconduct and the OPD disciplinary process. Additional funding for contracted legal counsel for the Commission is also included. The Administration acknowledges the recommendation put forth by the Reimagining Public Safety Task Force to migrate police misconduct investigations to the independent civilian Community Police Review Agency and is beginning the analysis of this process.
    • Equity Consideration: This investment in staff will increase racial equity for Oakland’s BIPOC communities who have unresolved police officer misconduct issues with OPD.

Department: Fire

  • Adds $2.6 million in funding over two years to start and ramp up the Mobile Assistance Community Responders of Oakland (MACRO) program. The Administration is looking to work with Alameda County to secure 1:1 federal matching funds through MediCal/Medicaid, as well as pursue state, federal and grant funding.
    • Equity Consideration: This program is to aid non-violent 911 calls via community responders rather than Police. This program will provide services and resources for impacted individuals and families, most especially BIPOC, that have historically had negative interactions with law enforcement.

Department: Violence Prevention

  • Adds $3.65 million over two years to maintain funding for contracted Violence Prevention Services that would otherwise have been reduced due to lower Measure Z revenues. These services will hopefully be augmented by external funding through the State’s California Violence Intervention and Prevention (CalVIP) and $500,000 in federal Byrne JAG funds earmarked by Congresswoman Barbara Lee for violence prevention providers CYO and Youth ALIVE! Creates a new position 1.0 FTE Health & Human Services Program Planner to manage service coordination at the City and County level to better respond to families impacted by violence and children who are sexually exploited. Also restores 1.0 FTE Case Manager and 1.0 FTE Administrative Service Manager and provides a one-time amount of $800,000 in funding for the department to use for space planning and other operational infrastructure needs.
    • Equity Consideration: The restored positions will enhance the level of programmatic support the department can provide to ensure that vulnerable persons are receiving the appropriate level of service for their trauma and recovery. Oakland’s BIPOC communities are disproportionately exposed to violence and historically have had less access to mental health services and other vital trauma interventions, so the new Health & Human Services Program Planner is a critical investment in improving life outcomes. The sexual exploitation of minors is an issue that predominantly impacts BIPOC communities, and therefore this Planner will also play an important role in delivering more effective services to a very vulnerable group of Oakland children. Maintaining the department’s budget for its contracted services regarding violence prevention further advances racial equity because it supports the creation of community alternatives to addressing violence. The department is still relatively new, and this $800,000 investment for office improvements will give staff the opportunity to build out an office that suits their needs and the communities that they serve.

Department: City Administrator

  • Adds $50,000 in funding to support the training budget of the Community Policing Advisory Board (CPAB). The CPAB will create workshops for the City’s various Neighborhood Councils to provide the residents who organize these councils as volunteers with additional relevant skills to serve in this role.
    • Equity Consideration: Historically, Neighborhood Councils in BIPOC neighborhoods have struggled with participation due to several factors including a lack of trust in government based on past practices, economic challenges that limit the ability to volunteer in leadership positions, and obstacles to understanding how local government functions. Providing enhanced training to these communities will give residents the knowledge and skills to effectively advocate on their own behalf to ensure their needs are being prioritized by city government.

Reductions

Department: Police

  • Will not restore the 5 dedicated Foot Patrols and the department’s Supplemental Walking Officer Overtime which existed prior to the pandemic. While walking officers can help build trust and provide a sense of safety in communities, OPD will be requiring Community Resource Officers to walk in their beats more and has determined that the Foot Patrol units are less critical to staff at this time than ensuring safety through than 911 response services, criminal investigations, ceasefire, and crime reduction operations.
    • Equity Consideration: Given current budget constraints and the high cost of policing, and a limited number of available officers, this budget reduction helps preserves other City services that are essential to BIPOC communities, their safety and well-being, and is thus a pro-equity action.

  • Significantly reduces discretionary Area Commander initiated Crime Response Overtime and freezes 2 positions in each of the 5 Citywide Crime Reduction Teams.
    • Equity Considerations: Given current budget constraints and the high cost of policing, and a limited number of available officers, this budget reduction helps preserves other City services that are essential to BIPOC communities, their safety and well-being, and is thus a pro-equity action.

  • Will not dedicate any overtime allocation in OPD’s overtime budget for emergency responses to crowd management requests. Crowd management requires tremendous human resources to manage crowds during civil disturbances or demonstrations to prevent injury, property damage, and minimize disruptions to residents who are not involved. The Proposed Budget does include $3 million in contingency funding in the Emergency Operations Center (EOC) that could offset costs associated with an EOC activation.
    • Equity Consideration: Due to limited available staff at any point in time and Negotiated Settlement Agreement provisions governing the advance staffing of crowd control actions, any significant crowd control event will invariably delay response to priority calls in other areas of the City. Instead, other types of Police overtime will be prioritized for budget allocations to support the department’s response to priority calls in other areas of the City.

  • Freezes 7.0 FTE officers in FY 2021-22 who are dedicated to Surge 911 Response (TAC) Units that help to reduce high 911 call waiting times and lower overtime usage. Reductions in the staffing of the Surge 911 Response Units will diminish OPD’s capacity to respond to 911 calls as quickly. The officers that filled these positions will be redirected to staff other units. These positions will be restored in July 2022 contingent upon sufficient Sworn staffing increased from the budgeted Police Academies.
    • Equity Considerations: Given current budget constraints and the high cost of policing, and a limited number of available officers, this budget reduction helps preserves other City services that are essential to BIPOC communities, their safety, and well-being.

  • Restore the services of the previously suspended 8.0 FTE Community Resource Officers (CRO) positions through using supplemental overtime to fulfill their duties. These positions will be restored in September 2022 contingent upon sufficient Sworn staffing increased from the budgeted Police Academies. The supplemental overtime will help to preserve, in part, over this 14-month period the CRO services restored through Council’s April 2021 budgetary action. The CRO positions eliminated include two in each of Areas 1, 2, and 3, and one in Area 4 and 5. Fewer CROs on duty will reduce OPD’s ability to interact with the community to solve local topics of concern. These positions also engage with other public agencies, city stakeholders, the community, and the private sector through various community policing programs.
    • Equity Consideration: The positions chosen for suspension deliberately avoid high crime areas in the Oakland flatlands and especially East Oakland that are disproportionately home to BIPOC communities. This mitigates the effect of reduced services on the communities that have greatest need for community policing strategies. Given current budget constraints and the high cost of policing, and a limited number of available officers, this budget reduction helps preserves other City services that are essential to BIPOC communities, their safety and well-being.

  • Maintains the suspension of one of two traffic enforcement units in FY 2021-22 with supplemental services provided on overtime to partially preserve traffic enforcement services. The Traffic Enforcement Units consists of 2 Squads of 1.0 FTE Sergeant and 8.0 FTE Police Officers. The suspension of one Traffic Enforcement Unit means fewer police patrolling will be available to mitigate dangerous vehicular behavior. These positions will be restored in December 2022 contingent upon sufficient Sworn staffing increased from budgeted Police Academies. Supplemental overtime will help to preserve, in part, traffic enforcement services during this 17-month period.
    • Equity Consideration: Pedestrian safety is a key equity concern as there are great racial disparities in pedestrian injuries based on the racial composition of census tracts. This disparity is greatest for Asian American communities. Suspension of a Traffic Enforcement Unit will reduce OPD’s ability to deter unsafe driving as they will have less officers on duty to identify and stop unsafe driving.

  • Reduce 1.0 FTE Sergeant in the Alcoholic Beverage Action Team (ABAT) Unit. This will reduce the Unit’s ability to conduct inspections and enforcement of the Tobacco Retail Ordinance 13591 with the City’s tobacco merchants to ensure they abide with the Ordinance and do not sell any illegal tobacco products to Oakland residents.
    • Equity Consideration: The ordinances that the City has passed on illegal tobacco products are enforced through the Police Department to remove certain tobacco products from tobacco merchants that public health has identified as being highly addictive and fine them accordingly. The ABAT Unit works to remove these illegal tobacco products in the City’s BIPOC neighborhoods to reduce the exposure of BIPOC youth to illegal tobacco products, many of which are marketed and designed to encourage nicotine addiction among youth.

  • Freeze 4.0 FTE positions in the Fiscal and Human Resources Divisions. The positions were frozen at midcycle and the Payroll Personnel Clerk III position has been vacant for quite some time. These freezes do not have an impact on existing service levels but continue the under-resourcing of fiscal and personnel functions such as payments processing, personnel actions, and hiring requests.
    • Equity Consideration: There is no direct discernable equity impact from this action.

GOOD JOBS & VIBRANT ECONOMY

Enhancements

Department: Workplace & Employment Standards

  • The 1.0 FTE Deputy Director, 1.0 FTE Compliance Officer, and 1.0 FTE Administrative Analyst II restored through Council’s April 2021 budgetary action will remain funded in the Proposed Budget. These positions are currently vacant since this department was newly formed in FY 2020-21 when the City was under a blanket hiring freeze. These positions will increase this department’s services to the public through providing executive and administrative support, accomplish business goals, and enforce and certify compliance to City policies. Also, the collection of approximately $50,000 in additional funding from its penalty ordinances will help DWES cost-recover expenses while monitoring and enforcing the City’s social equity policies. The department’s remaining 2.0 FTE vacant positions will stay frozen.
    • Equity Consideration: As the City rebounds from the COVID pandemic, it is anticipated that there will be more construction and professional services projects coming online which will require monitoring and enforcement of the City’s social equity policies, which benefit the primarily BIPOC workforce, local and small local business enterprises, and disadvantage business enterprises.

Department: Human Resources

  • The 1.0 FTE Senior Analyst and 1.0 FTE Human Resources Clerk restored through Council’s April 2021 budgetary action will remain funded in the Proposed Budget. Only 2.0 FTEs out of the remaining 5.0 vacant FTE positions will be frozen. The 2 restored positions will mitigate any service delays of recruitment, hiring, or onboarding positions citywide. The department also has the budget to hire for its 3.0 remaining vacant FTE positions.
    • Equity Consideration: The filling of current vacancies in Human Resources will increase the current level of service the department provides citywide.

Department: Economic & Workforce Development

  • The transfer of the Special Activity Permits Division from the City Administrator's Office to the Department of Economic and Workforce Development will improve coordination with business development, workforce development, and cultural affairs and focus existing resources on equitable economic development. Specifically, this transfer reframes the Special Activity Permits Division from a nuisance abatement perspective to a facilitator of economic development. Altogether, this addition will support continued evolution of the cannabis equity program and facilitate similar efforts across other industries. Fiscal and administrative staff will be restored to the department to support the increased operations as a result of this transfer.
    • Equity Consideration: This enhancement will enable the division to build upon its existing equity work in the cannabis industry and apply it to other industries such as entertainment and mobile food vending. The reframing offers an opportunity to explore policies to reduce racial disparities in employment and business ownership across a range of businesses and activities.

  • Appropriates $75,000 to pay the property taxes of City-owned properties in the recently designated Chinatown Business Improvement District (BID). With this contribution from the City, it will support the planned economic development in this historic neighborhood. Once the Chinatown BID is formed, it will help to pay for special benefit maintenance, security, management, and physical improvements beyond those normally provided by the City.
    • Equity Consideration: The creation of Business Improvement Districts in neighborhoods supports the needs of the small business owner community in this designated zone and tends to enhance the overall vitality of the areas they serve. Oakland’s Chinatown is an important community hub, which have historically been underinvested. Once Chinatown’s BID forms, the City’s payment will become redistributed and thus will support Chinatown’s predominately Asian businesses, their employees, and property owners.

  • Restore a net 0.9 FTE positions. The Urban Economic Analyst, III restored through Council’s April 2021 budgetary action will remain funded in the Proposed Budget to lead economic development activities in East Oakland including business development, planning/zoning updates, catalytic site development and community development programs. This will mitigate the impact of freezing a vacant part-time Urban Economic Analyst IV.
    • Equity Consideration: The freezing of the part-time UEA IV, PPT will impact existing and potential new Business Improvement Districts, neighborhood partnerships and capacity-building with partners in Black, White, Asian, and other communities. The duties will be absorbed by existing staff.

Department: Planning & Building/City Administrator

  • Adds 1.0 FTE new Business Analyst II and redeploys 1.0 FTE City Administrator Analyst to support projects that would improve the efficiency and transparency of the City’s permitting services. The BA II is funded by the elimination of 1.0 FTE Graphic Delineator, 0.5 FTE Management Intern, PT, and 0.5 FTE Office Assistant I, PT.
    • Equity Consideration: These positions will support service delivery across the City and benefit residents, business, and property owners through support of Accela, the City’s land-use management software. The reduction of a Graphic Delineator matches the reduction in workload. The backlog of records to be scanned, uploaded, and archived will continue to grow with the elimination of the Management Intern and Office Assistant I. Overtime will be used as needed.

Department: Planning & Building

  • Restore a net 9.0 FTE positions such as inspectors, planners, , and other support staff throughout Planning and Building to provide services to the community. This restoration will help response times for the City’s permitting process and improve revenue generation, such as more staff to expedite applications, review plans, inspect building construction, and reduce the permitting backlog.
    • Equity Consideration: These positions will support service delivery across the department and benefit residents, business, and property owners.

Reductions

Department: Economic & Workforce Development

  • Due to reduced WOIA grant revenues, $938,627 over two years will be reduced in Workforce service provider contracts. This reduction will diminish the availability of services and programs to access quality jobs, training, and education to adult and youth job seekers and workers.
    • Equity Consideration: There will be less funding available to serve BIPOC low wage workers and communities with the highest unemployment during this pandemic-induced recession. Service providers will be encouraged to search for external grants to offset the reduction.

CLEAN, HEALTHY, & SUSTAINABLE NEIGHBORHOODS

Enhancements

Department: Fire

  • Includes an additional $350,000 from Measure N (Fund 2250) for Oakland Fire Department (OFD) over two years to provide additional emergency and medical resources for Fire Paramedic staff.
    • Equity Consideration: There is no discernable equity impact from this action.

  • OFD is allocating $220,000 in FY 2021-22 to purchase and replace new equipment including satellites and apparatus radios to ensure reliable emergency response communication, and replacement motors for the Marine 1 Fire Boat to ensure rapid response to emergencies on local waterways.
    • Equity Consideration: There is no discernable equity impact from this action.

  • Adds $6.0 million over two years for the Emergency Operations Center (EOC). This additional funding supports all City departments that respond to declared disasters such as fires, earthquakes, floods, civil disturbances, and other emergencies that affect Oakland and nearby jurisdictions.
    • Equity Consideration: There is no discernable equity impact from this action.

Department: City Administrator

  • Adds 3 Part-Time staff to OAK 3-1-1 Call Center to take over calls that report abandoned vehicles and coordinate their removal with a newly created unit in the Department of Transportation (DOT). This function was previously covered through the Police Department and this transfer of responsibility is a part of the recommendations from the Re-Imagining Public Safety Task Force.
    • Equity Consideration: Giving non-Sworn City employees the responsibility of removing abandoned vehicles fulfills the purpose of the Re-Imagining Public Safety Task Force to identify the services that other departments can provide instead of the Police Department. With the new staff at OAK 3-1-1 Call Center, Oakland’s BIPOC communities can access this service using a referral line. It will also reduce some of the non-urgent call volume to the Police Department.

Department: Parks, Recreation, and Youth Development

  • A total of 11.8 FTEs are being temporarily frozen in FY 2021-22. These vacancies exist across the following sections of the department: Director’s Office, Administrative Services, Dunsmuir Estate, Studio One, Aquatics, Boating, Redwood, Central, and Lincoln Recreation Center. Since part-time staff were restored through Council’s April 2021 budgetary action, these freezes are not expected to impact planned summer programming or after school programs.
    • Equity Consideration: Parks will continue to maintain staff, provide programs for youth, and create a welcoming safe environment. This benefits Oakland’s BIPOC communities.

Department: Non-Departmental

  • The additional funding from Measure HH for Oakland Unified School District (OUSD) school lunches will promote healthy food options for students.
    • Equity Consideration: This enhancement will support efforts to improve the health of children enrolled in OUSD. Healthy school lunches are important for children dealing with hunger and food insecurity, which is more prevalent in BIPOC communities.

Department: Human Services

  • Due to increased funding from the state, the Multi-Service Senior Services Program (MSSP) program will be able to expand its in-home supportive services to an additional 50 low-income seniors (for a total of 328), which allows them to receive additional health care and avoid nursing home placements. Services are provided through Medi-Cal billing and require the addition of 2.5 FTEs (1.0 FTE Nurse Case Manager, 1.0 Case Manager, a PT Administrative Assistant) to support service provision and administrative claiming.
    • Equity Consideration: The clients who receive in-home supportive services from MSSP are primarily BIPOC seniors who are also low-income. Seniors who stay at home have tend to live longer than seniors who live in nursing homes. This service increases equity in two ways: 1) it targets low-income BIPOC seniors, many of whom did not have access to high-paying jobs with health benefits throughout their life and therefore may have worse health issues due to this historical lack of healthcare access, and 2) it addresses the wealth gap that exists among seniors through ensuring that low-income seniors are not barred from in-home supportive services simply because they cannot afford them.

  • Available programming at the 4 Senior Centers will be enhanced through increasing the Senior Companion/Foster Grandparent (SC/FG) from 0.53 FTE Supervisor to a full-time 1.0 FTE position. This new 1.0 FTE Supervisor will then manage the Senior ASSETS program and SC/FG to align them more closely with the Senior Center programming. This change will occur simultaneously with the senior ASSETS program that will freeze 2 part-time staff for FY 2021-22 only. This temporary reduction ASSETS program means a loss of employment training for seniors in the community as well a reduction in available programming at the Centers, which this 1.0 FTE Supervisor will mitigate through redirecting its remaining 18 Part-Time ASSETS staff across all 4 Senior Centers.
    • Equity Consideration: The Senior Companion/Foster Grandparent program serves low-income Seniors, primarily BIPOC, and this staffing change ensures all direct services to clients are retained and improved. The ASSETS program provides employment opportunity to seniors in predominantly Oakland's BIPOC low-income communities. Making this temporary freeze allowed Human Services to preserve its Senior Center staff and maintain their ongoing programming. In FY 2022-23, the 2 PT ASSETS staff will be restored so that the ASSETS program will operate at its full capacity.

  • Head Start is proposing a restructuring in its staffing with new job classifications that are in alignment with new federal performance standards. This proposal will increase capacity in the Head Start program for family support systems, teaching practices, and data analysis. The proposal also supports the creation of new models of service delivery that will focus on providing services tailored to unhoused families, who are disproportionately Black, and that offer other program alternatives such as mobile classrooms and family childcare. These new service models address the unique needs of unhoused families and the larger expressed community need for alternative hours and care models.
    • Equity Consideration: The staffing changes from this re-organization are designed to enhance Head Start programming services to BIPOC families, with a special emphasis on unhoused residents who are disproportionately Black. All staff will receive additional training in data analytics, trauma informed systems, racial equity and racial bias training, and educational requirements. The program changes also include focus on increasing a journey level job structure of Head Start staff that will make promotional opportunities more available to Head Start’s largely BIPOC staff. It will also create an employment ladder for Head Start parents who are interested in an early education career to take college level classes qualifying them for teaching assistant positions and continued education leading to full-time teaching roles.

  • The Oakland Youth Advisory Commission members will be awarded educational scholarships.
    • Equity Consideration: The participation of youth from a diversity of communities in Oakland is needed and provides BIPOC youth voice and equitable representation in civic affairs. This removes a barrier for low-income youth who need some compensation to off-set the time they otherwise would be working.

Department: Economic & Workforce Development

  • Allocate $448,731 in FY 2021-22 and $573,930 in FY 2022-23 for City sponsorship of Cultural Arts Grants and Fairs and Festivals. This funding depends on the transient occupancy tax from hotels and had to be removed entirely during Midcycle due to the pandemic. It has now been restored partially in FY 2021-22 and increased in FY 2022-23 to match projected revenues. The City’s sponsorship will support the Organizational Assistance Grants, Neighborhood Voices - Organizations and Neighborhood Voices Individual Artist programs and the costs of putting on community events. The Art + Soul festival will not be funded in this budget so that community-based organizations and events receive more of the available funding.
    • Equity Consideration: This restoration impacts Oakland’s ethnically diverse communities and neighborhoods, including historically underserved BIPOC communities, through providing increased City funding to support the costs of providing cultural programming through grants and community fairs and festivals.

Department: Public Works

  • Allocate $1.3 million over two years to community programs such as the East Bay Municipal Utility District (EBMUD) Customer Assistance Program to reduce bi-monthly sewer service fee to low-income Oakland homeowners and the Youth Employment Partnership to continue the implementation of the Team Oakland Program.
    • Equity Consideration: The Customer Assistance Program supports low-income homeowners in paying their utilities bills. The Youth Employment Partnership funding will advance the City's racial equity initiative by providing job training and employment development to Oakland's low-income youths of color of which 65% of current participants are African American.

  • Adding $1.6 million in funding to the Illegal Dumping division to curtail blight, expand garbage pick-up services to remove trash in the public right-of-way, and increase the appropriation to $560,000 for the Free Dump Day (Bulky Block Party) which is a free service to Oakland residents where residents may dispose of large unwanted items.
    • Equity Consideration: This funding will provide additional equipment such as carts and dumpsters needed for the expanded garbage pickup services to address the removal of trash in the public right-of-way and illegal dumping surrounding homeless encampments. The Free Dump Day program is a city-wide program that benefits all Oakland residents and visitors by providing a zero-cost solution for the disposal of large items to Oakland residents.

  • Adding $2.25 million in one-time use of Measure Q (Fund 2244) carryforward funding for enhanced parks services to ensure that parks and open spaces throughout the City are well-maintained and improved consistently. Public Works is also adding $1.0 million in FY 2021-22 and $700,000 in FY 2022-23 for overtime to enhance parks’ bathrooms and sanitation services.
    • Equity Consideration: This funding is anticipated to enhance parks bathrooms and sanitation services for all City parks. There is no specific plan for which parks will be recipients of this funding, therefore, an equity consideration cannot be made at the neighborhood level.

Department: Transportation

  • Restores a net of 6.0 FTE in FY 2021-22 and 9.0 FTE in FY 2022-23 of positions that had been frozen at the Midcycle Budget. Additional staff will greatly benefit the Department of Transportation's (DOT) ability to work on new capital projects.
    • Equity Consideration: DOT’s Capital Improvement Program (CIP) prioritization tool places equity as the top consideration when determining which capital projects to fund. An increase in staffing means that DOT can better manage its delivery of infrastructure improvements to underserved Oaklanders in areas that have experienced historical disinvestment.

  • Creates a new Paint Crew of 2.0 FTE Traffic Painter, 1.0 FTE Public Works Maintenance Worker, 1.0 FTE Concrete Finisher in both years. The funding for this crew is coming from reducing 13.5 Crossing Guards FTEs in FY 2022-23. This new Paint Crew will install permanent and long-term pedestrian and traffic physical safety enhancements, including in areas adjacent to schools to help mitigate the reduction in Crossing Guard staffing planned in FY 2022-23. The reason for this shift in personnel is due the department identifying that ongoing pedestrian safety needs still far exceeds the available resources. For that reason, the department is pivoting to create more permanent infrastructure to advance pedestrian safety at more locations. Using crash history and equity data, remaining Crossing Guards will be retained at the highest need locations. This data will then be used to plan out where infrastructure improvements will replace crossing guard services and which locations adjacent to schools will benefit from infrastructure improvements.
    • Equity Consideration: The reduction of crossing guard services has the potential to negatively impact safety in some locations next to elementary schools for some of Oakland’s most vulnerable pedestrians, specifically BIPOC children who live and attend schools in high traffic areas. This reinvestment approach will maintain Crossing Guards deployed in key areas while increasing permanent safety infrastructure for pedestrians that will benefit all pedestrians who travel near schools at all times of day in the City’s priority equity communities. As such, the Paint Crew will be strategically deployed to address the need of ongoing pedestrian safety through creating permanent physical safety improvements including paint, signage, median islands, and other types of safety infrastructure.

  • Launch new in-house Sidewalk Repair Crew. Add 1.0 FTE Concrete Finisher, 2.0 FTE Public Works Maintenance Worker, and 1.0 FTE Street Maintenance Leader. Additionally, adds 1.0 FTE Construction Inspector for field support, 1.0 FTE Collections Officer and 1.0 FTE Administrative Analyst II for Administrative support. This crew will repair damaged/broken sidewalks to reduce injuries, improve pedestrian safety, and reduce liability and costs while enabling private property owners to obtain at cost service for sidewalk repairs.
    • Equity Consideration: This will create a positive impact for all residents with safer streets in general. The greatest benefit will be for pedestrians and residents who rely on sidewalks as their main form of transportation and who lack reliable automobile transportation. Furthermore, it will create a new service provided to property owners and businesses in need of sidewalk repairs adjacent to their property.

  • Transfer Vehicle Enforcement Unit functions from the Oakland Police Department to the Department of Transportation. Transfers the equivalent of 10.0 FTE Police Services Technician IIs, adds 3.0 Parking Enforcement Supervisor II and deletes 3.0 Police Officers in FY 2022-23. The function transferred will include Abandoned Auto, Scofflaw, Commercial Vehicle, and Taxi related enforcement activities. This transfer of traffic, transportation, and vehicle related functions to the Department of Transportation from the Police Department fulfills a recommendation of the Reimagining Public Safety Taskforce.
    • Equity Consideration: This is part of an ongoing effort to re-allocate City resources away from Police Department and instead having departments with civilian subject matter expertise respond to community requests for services that were previously fulfilled through Police staff. In this case, the Department of Transportation will assume managing City services around various vehicle enforcement programs that Police formerly oversaw. This will improve the community relationships by reducing the visible footprint of the Police Department, while preserving police services for more critical issues.

  • Installation of Gateless Integrated Parking Garages throughout all existing City garages. New efficiencies would be achieved by streamlining parking meter and enforcement systems for both City on-street and garage parking with potential net gains of approximately $2 million annually due to reduced operational expenses and increased revenue from pre-paid parking and citations. Furthermore, the current Parking Access and Revenue Control System (PARCS) is aging and will need to be replaced soon to avoid future system failures.
    • Equity Consideration: Installing this automated garage technology may introduce additional barriers to paying for parking for un/underbanked individuals. Increased parking garage citations may disproportionately impact low-income BIPOC residents who use the garages. This negative impact will be mitigated in part through the Department of Transportation being able to funnel the savings and revenue generated from these modernized garages into transportation and infrastructure improvements in high priority neighborhoods. The new garages will terminate the need for the PARCS contract to third party garage operating companies. City parking enforcement staff will monitor garages throughout the day which may increase perceived personal safety and/or deter crime.

Department: Animal Services

  • The Animal Services Unit staff re-organization includes the addition of 1.0 FTE Supervisor, 1.0 FTE Veterinarian, 1.0 FTE Veterinary Technician, and the freezing of 2.5 FTE staff. The addition of veterinary staff will increase the Unit’s capacity to respond to demand for accessible low-cost veterinarian services.
    • Equity Consideration: This addition of veterinary staff will address the need for available services to low-income pet owners and residents in need of animal control in Oakland’s BIPOC communities.

Reductions

Department: Human Services

  • The Kids First allocation is calculated on General Purpose Fund unrestricted revenues per the City Charter. As such, a decrease in projected GPF unrestricted revenues in FY 2021-22 has resulted in a decrease of $1.3 million in the City’s budgeted allocation. The reduction of the Kids First contracts to outside organizations will reduce available funding for these organizations to provide services to children. This reduction will only occur in FY 2021-22. For FY 2022-23, the Kids First! fund is expected to increase its funding by an estimated $2 million and reverse this reduction in grant funding to outside organizations.
    • Equity Consideration: This temporary reduction impacts vulnerable children in Oakland's BIPOC low-income communities. Human Services has mitigated this reduction in part through using fund reserve.

Department: Public Works

  • Public Works is freezing 4.0 FTE in the Graffiti Abatement division. The freezing of these positions will have little to no service impact as these positions have been vacant since December 2020.
    • Equity Consideration: There is no discernable equity impact from this action.

OTHER IMPACTS AND CHANGES

Department: All Departments

  • Adjusts the staffing costs of all new and vacant positions to include a 3-month hiring delay. This hiring delay is added to achieve needed savings to balance the entire Proposed Budget over the two years. It will have a general citywide service impact through momentarily pausing departments in expanding services or new programming attached to these positions.
    • Equity Consideration: The Administration will prioritize the hiring of certain positions during the first 3 months based on equity considerations.

Department: Fire/Police

  • The overtime budgets for both the Oakland Fire Department and Oakland Police Department have been right-sized to more closely reflect historical spending. The adjustment to the OFD budget was accomplished through a cost-neutral budget adjustment in which 29 vacant positions were eliminated and the assumed rate of vacancies was increased for Sworn positions. Of the current 79 existing vacancies 29 positions were eliminated. In some prior years, OFD was able to stay within budget despite spending well above its overtime allocation due to its high number of vacancies. This adjustment was done to increase transparency and to better reflect the resources required, both in positions and in overtime, needed to provide existing Fire services. For OPD’s overtime budget, it was right-sized through initially being reset to match the department’s historical overtime spending. The new overtime budget is the result of a comprehensive analysis of OPD personnel and staff resources. After being right-sized to meet current organizational needs and spending trends, OPD’s overtime budget was then decreased for certain Police functions due to constraints the department is facing on both financial and personnel resources.
    • Equity Consideration: These budget changes increase transparency and reduce the likelihood of overspending by both Departments. More accurate budgeting reduces the likelihood that mid-year adjustments will be needed and reduces the risk of reduction in other City services that are essential to BIPOC communities.

Department: City Council

  • Add $60,000 in O&M in contracting to support Council in budgetary analysis and policy development in lieu of adding a new FTE as proposed in the Council April 2021 budgetary action. Also adding $1,000 each year for each Council Member to have Zoom accounts to support their electronic outreach and communications with residents.
    • Equity Consideration: The equity impact of this will depend upon the priorities Council follow for its policy and budget development. With the ongoing unpredictable nature of the COVID-19 Pandemic, Zoom accounts will enable Council members to have the technological capacity to do COVID-19 safe outreach. This will increase public access to their representatives, but also depends on residents having this technology to do so. For residents who do not have access to video-conferencing technology, they can participate in Zoom meetings through using a dial-in option.

Department: City Attorney

  • Adds a new 1.0 FTE Deputy City Attorney IV to handle certain litigation cases in-house which would reduce outside counsel costs. These cases are largely trip and fall and other cases involving dangerous conditions of public property. Outside counsel currently handles them because of insufficient in-house staff. This position will not represent the City in homelessness-related litigation.
    • Equity Consideration: Adding this position has an indirect positive equity impact because it reduces outside counsel costs, which frees up additional City funding that can be redirected into services that benefit Oakland’s BIPOC communities.

  • Adds $650,000 for Contract Attorneys to handle Public Records Act (PRA) SB1421. PRA requests require the disclosure of records related to officer-involved shootings, uses of force that result in great bodily injury or death, and incidents involving a finding of police officer dishonesty or sexual assault.
    • Equity Consideration: The production of these records will have a number of potential positive impacts: (1) the records will allow Black and Latinx people, who are disproportionately arrested and subjected to uses of force, and other vulnerable populations to obtain information about officer-involved shootings and uses of force free of charge so that, regardless of their income and wealth, they can obtain this information; (2) the records will provide public transparency regarding the officer-involved shootings and uses of force revealing potential disparities and information that will facilitate the public’s ability to seek accountability, provide oversight, and secure equity, and educate the public regarding the incidence of these acts; and (3) the records will provide information regarding findings of officer dishonesty and sexual assault.

Department: City Clerk

  • Preserves 1.0 FTE KTOP position and adds 1.0 FTE Administrative Analyst I position through reducing 2.0 FTE vacant positions. Maintaining the KTOP position staff will continue the delivery of video production services to City departments and mandated City Council/Board Commission meeting coverage, which has increased since the Pandemic by 50% now that City meetings are available via Zoom. The Administrative Analyst I will increase the City Clerk’s service levels, administrative capacity, and responding to the increased demand for public records information.
    • Equity Consideration: The Clerk’s office provides legally mandate services to members of the public, City staff, and other government entities. This includes providing legally mandated information across all access points (in-person and/or use of technology) and striving to provide information in various languages to ensure all residents have access to information. These two positions will increase the Department’s capacity to support all residents.

Department: Finance

  • Adds $50,000 for services that will assist in identifying external funding opportunities and securing state and federal grants and $50,000 for support in obtaining reimbursement from FEMA on eligible expenses.
    • Equity Consideration: The City’s services to its most vulnerable residents may be eligible for various kinds of federal reimbursement after the COVID-19 pandemic, including through the recently passed American Rescue Plan Act, existing FEMA programs, and upcoming federal legislation. This $100,000 will be used to solicit the expertise of skilled consultants to identify more ways the City can draw down federal dollars to Oakland and its residents. The additional funding obtained as a result can subsequently help in the preservation and enhancement of City services that are essential to BIPOC communities.

  • Adds a net 0.8 FTE staff increase when combining all personnel changes from the Midcycle Budget to this Proposed Budget. This net number includes adding a new 1.0 FTE to oversee payroll operations as well as a new 1.0 FTE Collections Officer to provide administrative support for the In-House Sidewalk Repair Crew being added to the Department of Transportation. As a part of balancing these personnel additions, the Finance Department is freezing some of its positions. The units most impacted by these freezes continue to be the Parking Citations Assistance Center and Parking Meter Operations, which had 3.0 FTEs frozen at Midcycle, and are freezing an additional 1.0 FTE in the Biennial. The Revenue Management Bureau is restoring 2.0 FTE administrative support positions that were frozen in the Midcycle Budget and will be freezing an additional 4.0 FTE in its Tax Enforcement and Tax Audit units.
    • Equity Consideration: A priority was made to preserve positions with direct public contact as much as possible. Reducing these positions may create a longer wait time for refunds which disproportionally has a greater negative impact on Oakland’s low-income community. Reduced customer service in general will have a greater negative impact on unbanked communities and those without reliable access to technology.

Department: Non-Departmental

  • The Consolidated Fiscal Policy requires the City to maintain a General Purpose Fund Emergency Reserve each fiscal year equal to 7.5% of the General Purpose Fund (Fund 1010) appropriations as unobligated fund balance. As recently directed by Council resolution (CMS 88574), the Administration created a separate fund for the Emergency Reserve (Fund 1011). This Proposed Budget allocates the expected FY 2020-21 GPF fund balance of $48.31 million to Fund 1011 and allocated an additional $5.5 million in FY 2021-22, and $1 million in FY 2022-23 to meet the 7.5% requirement.
    • Equity Consideration: The creation of this new fund will create transparency on the status of the City’s reserve balance and facilitate the ease of monitoring and tracking the City’s reserve balance. The integrity of the emergency reserve fund is essential to the management of public dollars and conforming to the Consolidated Fiscal Policy as set from the City Council. It also restores public trust that the emergency reserve is being properly maintained and used.

Department: Information Technology

  • Freezes 1.0 FTE Information Systems Manager I which has been vacant for most of the current fiscal year. This is in addition to 2.0 FTE positions that have been frozen since Midcycle Budget, 1.0 FTE Information Systems Specialist I and 1.0 FTE Project Manager III. This results in no net service change from the Midcycle Budget for the Department. However, continuing position freezes does mean reduced technical assistance available for citywide staff. Any interruption of technological service for City staff potentially lessens the service level provided in daily operations across multiple departments. This is especially true during the COVID-19 Pandemic that has shifted a significant amount of City work to being done remotely.
    • Equity Consideration: This will most negatively impact Oakland residents who need services provided by the City that are vulnerable to technological disruptions and delays. Less ITD staff also reduces the department’s ability to rapidly troubleshoot and resolve system-wide issues, which impact the City’s day-to-day operations and service delivery.

  • Adds $200,000 in funding to the Information Technology (IT) Internal Service Fund to support the Inclusive Community Engagement Work Group’s initiative to create a citywide public engagement/volunteer management software infrastructure. The Inclusive Community Engagement Work Group has identified a citywide need for better software systems to organize contacts, facilitate community outreach, and track the content and results of the City’s public engagement efforts. This funding will build the infrastructure to institutionalize these practices and ensure interdepartmental success in doing this work.
    • Equity Consideration: The Inclusive Community Engagement Work Group is composed of City staff across multiple departments whose role within their department is to build up community engagement processes and strategies around services. The purpose of this work group is to remove institutional barriers within departments for community participation and increase their capacity to deepen their relationships with the Oakland community, particularly with Oakland communities most impacted by racial disparities. This added funding will support the design and launch an inclusive community engagement program using racial impact analysis tools, equity planning, measurement, and reporting.

  • Includes funding in both fiscal years necessary to support external service to Oracle, the City's financial system. This funding will ensure that mission critical software upgrades occur and will move the system into the cloud to ensure a more stable environment.
    • Equity Consideration: Oracle is the financial software system the City uses to manage its payroll functions and vendor payments, which have indirect equity impacts if disrupted because these disruptions hamper staff’s ability to work on all the City’s financial transactions.