Menlo Park Fire Protection District

 

Human Resources and Risk Management

 

Program Overview

The Human Resources (HR) program is designed to provide leadership, guidance, and support to all Menlo Park Fire Protection District (District) divisions and employees, fostering a diverse, innovative, and high-performing workforce. Key functions of the HR program include recruitment and selection, on-boarding and orientation for new employees, classification and compensation management, labor negotiations, and employee relations. The program also manages employee benefits, training and development, workers' compensation, safety initiatives, wellness programs, and provides assistance with all employment-related matters. 

Management Oversight

The HR program is managed by the Administrative Services Director, with oversight responsibilities delegated to the HR Manager. The program is staffed by three full-time equivalent positions and covers general expenses related to labor relations, risk management, benefits administration, workers' compensation insurance, retiree benefits administration, and office supplies. 

Goals and Objectives

  • Manage and maintain positive working relationships between the District, bargaining units, and employees to promote effective communication and cooperation.
  • Recruit and retain an innovative, talented, and diverse workforce to meet the evolving needs of the District.
  • Oversee benefits programs and payroll processes, ensuring accurate and high-quality service for all employees.
  • Create and refine district-wide administrative and personnel policies to ensure consistency, fairness, and compliance.
  • Manage the workers’ compensation program and oversee the light duty program to support employee health and recovery.
  • Organize employee events and recognition programs that promote engagement, inclusion, and motivation within the workforce.

FY 2023-24 Accomplishments

  • Successfully negotiated a three-year successor Memorandum of Understanding (MOU) with both the IAFF and the IAFF Battalion Chief unit.
  • Launched a new recruitment process that eliminated unnecessary eligibility barriers, leading to the successful hiring of seven new firefighters.
  • Introduced a new employee on-boarding module to streamline and enhance the on-boarding experience.
  • Created and implemented new policies covering COVID-19 protocols, reproductive loss leave, paid sick time, and guidelines for temporary employees.
  • Worked with administration and labor groups to establish new job classifications, including 40-hour Battalion Chief, Mechanic series, and Administrative Specialist series.
  • Assisted in the implementation of a new scheduling system and led its integration with the District's payroll system to improve efficiency and accuracy.

FY 2024-25 Program Initiatives

  • Continue to explore initiatives that support a workplace where all employees feel valued, respected, and empowered.
  • Create and implement a new employee evaluation system designed to more effectively assess performance, provide constructive feedback, set both short- and long-term goals, and motivate employees.
  • Progress the implementation of the State of California-mandated Workplace Violence Protection Program, including a thorough evaluation of District facilities, identification and mitigation of workplace hazards, employee training, and comprehensive documentation of the program.

Full-Time Equivalent Personnel

Program Expenditure Summary

Expenditure Analysis

  • Overtime: The $70,000 decrease in overtime costs is primarily due to a reduction in overtime required for personnel serving on interview panels for new firefighter recruitment and during compensation contract negotiations. The District hired new firefighters and updated several compensation plan contracts in the prior fiscal year, which reduced the need for overtime.

  • Retirement: This category includes the employer's regular retirement contributions, unfunded actuarial liability (UAL) annual payments, UAL excess payments, and Medicare tax obligations. The increase of $34,759 is due to the allocation of UAL annual and excess expenses to the employee program, as well as an increase in the normal retirement contribution rate.

  • Contract Services: Included are the benefits administration service, consultant service, general contract service, workers’ compensation insurance service, and retiree medical expenditure requests. The upward change is mainly attributed to the projected increase in workers’ compensation claims.