15.06 - Information Technology
General Fund
Department Description
It is the department's mission to provide information technologies that enable the employees of the City of Kalamazoo to deliver efficient, effective, and accessible services to the citizens of Kalamazoo by providing superior internal customer service:
- Support and maintenance of existing information technology systems;
- Security of data and technology infrastructure;
- Understanding business and operational needs and translating these needs into improved use of existing systems or implementation of advanced information technologies
Information Technology (IT) supports this mission by collaborating with our internal customers to identify, implement, and maintain information technologies, which improve staff and management knowledge, decision-making, and service delivery.
The IT department is responsible for the City’s computer infrastructure including hardware and software, voice communications, GIS, City websites, helpdesk, and central services such as email, analog devices, and the INET fiber rings throughout the City of Kalamazoo.