City Manager's Office
General Fund
Department Description
In Kalamazoo's commission-manager form of government, a City Manager is appointed by the City Commission to serve as the chief administrative officer of the City. The City Manager's Office coordinates the delivery of city services within the guidelines established by the City Commission and works with all departments to enhance service effectiveness and responsiveness. The City Manager's Office also ensures organizational responsiveness to the priorities established by the City Commission through the Imagine Kalamazoo 2025 Strategic Vision.
Department Goals
Goal: Maintain a balanced budget within City Commission budget policies and GFOA standards
Objectives: Revenues and expenditures within approved budget
Action Plan: Core services and projects delivered with excellence to the Kalamazoo community within the budget parameters set by the City Commission
Metrics: Maintenance of fund balance per policy; budgeted operations and projects completed
Alignment: Good Governance
Goal: Implement the City Commission’s community vision through the implementation of Imagine Kalamazoo 2025
Objectives: Substantial progress toward achieving all 10 Imagine Kalamazoo 2025 Goals
Action Plan: Assist departments by identifying, resourcing, and implementing the recommendations of Imagine Kalamazoo 2025
Metrics: The majority of Imagine Kalamazoo At Work items substantially completed by December 31, 2023
Alignment: All Imagine Kalamazoo goals
Goal: Effective communication with the Kalamazoo community and city staff
Objectives: Increase proactive communications to the community and staff in ways that are effective and engaging
Action Plan: Communicate through multiple forms of written, online, and personal communications to the community and staff
Metrics: 2022 -2023: increased interactions via social media; increased use of video messages; increased use of direct mailings to citizens
Alignment: Good Governance; Connected City