City Manager's Office

General Fund

Department Description

In Kalamazoo's commission-manager form of government, a City Manager is appointed by the City Commission to serve as the chief administrative officer of the City. The City Manager's Office coordinates the delivery of city services within the guidelines established by the City Commission and works with all departments to enhance service effectiveness and responsiveness. The City Manager's Office also ensures organizational responsiveness to the priorities established by the City Commission through the Imagine Kalamazoo 2025 Strategic Vision.

Department Goals

Goal: Maintain a balanced budget within City Commission budget policies and GFOA standards

Objectives: Revenues and expenditures within approved budget

Action Plan: Core services and projects delivered with excellence to the Kalamazoo community within the budget parameters set by the City Commission

Metrics: Maintenance of fund balance per policy; budgeted operations and projects completed

Alignment: Good Governance

Goal: Implement the City Commission’s community vision through the implementation of Imagine Kalamazoo 2025

Objectives: Substantial progress toward achieving all 10 Imagine Kalamazoo 2025 Goals

Action Plan: Assist departments by identifying, resourcing, and implementing the recommendations of Imagine Kalamazoo 2025

Metrics: The majority of Imagine Kalamazoo At Work items substantially completed by December 31, 2023

Alignment: All Imagine Kalamazoo goals

Goal: Effective communication with the Kalamazoo community and city staff

Objectives: Increase proactive communications to the community and staff in ways that are effective and engaging

Action Plan: Communicate through multiple forms of written, online, and personal communications to the community and staff

Metrics: 2022 -2023: increased interactions via social media; increased use of video messages; increased use of direct mailings to citizens

Alignment: Good Governance; Connected City

Department Positions

Department Positions by Year

Department Expenditures - General Fund

Expenditures by Type - General Fund