Transit Services

Strategic Plan Goal: Effective Infrastructure Network

Customer Service Strategy:

The Transit Division exists to provide a safe, affordable, convenient, user-friendly and accessible transportation alternative for our community. Public transportation is essential to the economic vitality, social equity, environmental stability and quality of life in Durango.

Core Functions:

  • Management and planning for all fixed-route transit and paratransit service, grants, contracts, and personnel.
  • Operates public service fixed-routes to include: Main Avenue Trolley, Wal-Mart, Fort Lewis College and Mercy/Three Springs, 160 West and FLC Express.
  • Oversee the operation and maintenance of the Durango Transit Center
  • Provide complementary paratransit service to seniors and people with disabilities.
  • Coordinate with other regional transit providers
  • Participate in the Regional Transit Council and Colorado Mobility Action Committee

Budget by Strategic Plan Goal

FY 2023 Total Budget: $3,770,220

FY 2023 General Fund:$0

Total FTE's: 26.80

Performance Results:

Transit Ridership (in thousands) The total number of fixed route & paratransit passenger boardings. The target is a 5% increase in fixed route & paratransit ridership over the previous year. With the goal to increase ridership from choice riders.

Budget by Type:

Source of Funds:

Strategic Operating Actions:

1. Mobility: Accessibility, Transit, and Streets System

1.1 Improve safety and connectivity for all modes of transportation

1.1.3 Continue implementation of the City’s ADA Transition Plan

1.3 Develop a sustainable funding strategy for expanded transit operations.

1.3.1 Increase transit ridership

1.3.2 Expand transit services based on equity analysis, route efficiency data and public process

1.3.3 Complete ZEV Transition Plan for Transit

1.3.4 Consider regional transportation to and from the airport.

1.5 Design transportation system improvements to maximize safety, innovation, accessibility, and resident satisfaction

1.7 Advance community accessibility and walkability

1.7.2 Collaborate with community members to address mobility and safety concerns.

2022 Strategic Results:

  • Implemented Hwy 160 Route
  • Increased ridership over 2021
  • Implemented special shuttle service for community events and outreach
  • Partnered with The Hive to provide late night public transportation
  • Launched fare payment app to improve transit user experience
  • Updated hardware onboard Durango Transit buses to improve ADA accessibility.

2023 Strategic Deliverables:

  • Increased transit ridership
  • Implemented ongoing service enhancements (i.e. expanded routes, increased frequency, increased service area, increase partnership to promote local and regional public transportation
  • Implemented ADA Transition Plan for Transit
  • Finalized ZEV Transition Plan for Transit
  • Developed partnerships for increased transit connectivity

Service Enhancements:

$40k increase in fuel due to fuel prices

Pilot evening on-demand service.

Expansion of ITS contract to accommodate additional software licensing and hardware for expanded transit fleet.

Service Reductions:

Maintaining current service levels

2022 Positions:

2023 Positions