City Manager's Office

Strategic Plan Goal: Financial Excellence & High Performing Government

Customer Service Strategy:

To provide best-in-class city services that foster cooperative relationships to establish Durango as an authentic, diverse, sustainable, and thriving community.

Core Functions:

  • Serve City Council and community
  • Administer local government projects and programs
  • Serve as City Council’s chief adviser
  • Carry out City Council policies
  • Prepare budget for City Council consideration
  • Lead Strategic Plan efforts

Budget by Strategic Plan Goal

FY 2023 Total Budget: $1,031,073

FY 2023 General Fund: $1,031,073

Total FTE's: 6

Performance Results:

Accuracy of Cumulative Budgeted Expenses ($ millions) This metric covers the accuracy and precision of planned (budgeted) and actual expenditures. Expenditures include operating costs, such as personnel, insurance, consulting, and supplies, as well as debt payments and capital equipment purchases. Not included are the costs of large capital projects that occur over several years and have a beginning and end.


Actual Cumulative Revenue Compared to Budget ($ millions) This metric covers differences from anticipated (budgeted) and actual revenue. Revenue includes taxes, fees, grants, fines, interest earnings, etc.


Cost Savings and Efficiencies All city departments continue to focus on streamlining business processes and operations where effectiveness can be enhanced, and efficiencies can be gained without sacrificing customer service or quality. Efficiency is metrics in hours saved, additional revenue, cost savings, cost avoidance, grant funded contract and volunteer hours.


Investment in DEI Development Allocated funding has been consistently supported by City leaders for education around Diversity, Equity, and Inclusion.

Budget by Type:

Source of Funds:


Strategic Operating Actions:

1.2.1 Develop a 10-year financial forecast for all funds to promote sound financial health, including special revenue funds sunsetting or reapproved.

1.2.2 Develop a 10-year capital improvement financial plan to include ongoing operating/ maintenance cost.

1.2.3 Develop the 2023 Budget around Strategic Plan Goal. Every program or service funded in the budget must tie to at least one strategic objective and must have at least one performance metric that will allow the City and community members to evaluate its success or improvement.

1.2.4 Develop tracking for cost savings and efficiencies. All city departments continue to focus on streamlining business processes and operations where effectiveness can be enhanced, and efficiencies can be gained without sacrificing customer service or quality. Efficiency is metrics in hours saved, additional revenue, cost savings, cost avoidance, grant funded contract and volunteer hours.


1.3 Identify innovative revenue streams that create a long-term structurally balanced operating budget. Determine long-term revenue solutions for core services, housing innovation, storm water management considering ballot initiatives for debt service or cash funding

2022 Strategic Results:

  • Developed a 10-year financial forecast for all funds
  • Developed the 2023 Budget around Strategic Plan Goals
  • Developed tracking for cost savings and efficiencies

2023 Strategic Deliverables:

  • Identify innovative revenue streams that create a long-term structurally balanced operating budget
  • Pivot to Budgeting for Outcomes in the Budget around Strategic Plan Goal

Service Enhancements:

  • Alliance for Innovation
  • RMPEx

Service Reductions:

Maintaining current service levels

2022 Positions:


2023 Positions: