Recreation Services Accomplishments and Initiatives

Major Accomplishments in FY 2021-22 & 2022-23

  • Reorganized the Recreation Services department by exchanging one full-time Program Manager position for two full-time Program Aide positions to optimize frontline personnel allocations within a challenging, post-COVID labor market.

  • Proposed moderate, incremental programmatic fee increases to maintain cost recovery levels and minimize impacts to the overall general fund budget.

  • The sport of pickleball continues to be in high demand at Willow Pass Park. Tournaments often bring 200-500 pickleball enthusiasts and their families to Concord to participate in multiple day events; the venue also attracts professional players, drawing national recognition to Concord.

  • Swim meets and recreational sports activities such as youth soccer continue to attract regional participation. In-between games, visitors from out of town often frequent Concord based shopping, dining, accommodation and entertainment businesses.

  • Partnered with Curative to provide free COVID testing at the Concord Senior Center through 2022.

  • The annual Live Strong Health Expo provided opportunities for over 40 vendors to connect with Concord seniors and provide information on a variety of health issues in addition to complimentary health screenings, COVID-19 test kits, and booster shots.

  • Working with Contra Costa Health Services, the department hosted a free flu shot and COVID-19 vaccine clinic at the Senior Center. Both the Pfizer and Moderna, 1st dose, 2nd dose, and the new Omicron boosters were available to Concord residents and surrounding community.

  • Collaborated with the Public Works Department to refresh landscaping at all three community centers, highlighted with installation of synthetic turf at Centre Concord, providing a new outdoor space for the preschool program.

  • In cooperation with the City Manager's office, Recreation staff helped organize Concord's fifth official employee Unity Day recognition.

  • Nearly half of the department staff team is participating in the City’s new 9/80 work schedule. This provides staff with additional time each day to respond to both internal and external customers, complete tasks, and improves the quality of life of the employees, at no extra cost to the City.

  • Through continuing education and regional leadership, staff members maintained their professional credential status with the National Recreation and Park Association (NRPA) and the California Park and Recreation Society (CPRS).

  • Successfully expanded the adult sports program to include Chicago Ball, Cornhole and Flag Football. All programs welcome players of every skill level with a hint of healthy recreational competition.

  • The Concord Pavilion delivered a robust 2022 concert season featuring a wide range of artist types from classical to country resulting in the highest levels of concert attendance in approximately a decade.

  • Diablo Creek Golf Course continued to enjoy participation levels higher than before the pandemic. Rounds of golf and buckets of balls hit at the driving range continue to meet or exceed expectations.

  • Partnered with a graphic designer and the Community Relations Manager to redesign City News and Activity Guide, returning to print in August 2021 after a pandemic hiatus. An interactive digital version was introduced, providing readers the opportunity to click on direct links for class registration.

  • Rebranded adult sports programs with redesigned, uniform and recognizable logos for use in digital and print marketing collateral.

  • Hosted a Summer Camp and Hiring Expo, encouraging the community to interact with summer camp staff and contractors, receive assistance planning their children's summer activity schedules, and register for camps. On-site job interviews were available for many seasonal positions.

  • Consolidated the rental of City meeting room facilities (Centre Concord, Concord Senior Center, and Willow Pass Center) to a centralized reservation system, streamlining the process for the customers.

  • Implemented a name change to the Concord Recreation Services Department, aligning the department name more closely with our mission to deliver recreation programs and services. Additionally, the name change reduces customer confusion regarding maintenance and oversight of the park system.

  • Partnered with a professional web designer on a comprehensive update to all web pages to ensure they meet ADA requirements, are mobile friendly, and have a consistent engaging format.

  • Implemented an online reservation system providing customers the option to secure a court during a time that meets their needs without having to wait for an open court or rotate off after every game.

Initiatives for FY 2023-24 & FY 2024-25

  • Increase facility rentals at all three community centers, with an emphasis on weekday events such as business meetings and seminars.
  • Revive the youth recreation program financial assistance (scholarship) program through a one-time ARPA funding allocation.
  • In collaboration with Concord Police, launch a camp experience for at-risk Concord youth at Camp Concord.
  • Continued website customization and updating to enhance digital marketing and information accessibility.