Application Support
Accessible & Connected
Innovation & Technology
FY2023 Budget
Program Budget Overview
Overview of Program:
The Application Services program provides software support, application development, application data management, software implementation, and reporting support to both the city’s customer-facing municipal services (e.g. city website, Police, Fire-Rescue, Parks and Recreation, Public Works Utilities, etc.) and internal business operations (e.g. Human Resources, Finance, etc.). The division is increasingly focused on the use of new application and data analysis to integrate systems and provide new, online services and digital information. FY23 enhancements include an IT Support Administrations (+1 FTE) to support the Police Department.
Intended Outcomes:
- To successfully launch Axon RMS and Workday.
- To complete the planning and early configuration phases of Munis Financials replacement.
- To establish and ensure 100% fulfillment of SLAs for enterprise application support.
2023 Activities:
- Replacement of the city's financial system will be a major focus for the team.
- Completion of the replacement of the police records management system and development of the public safety technology team.