Innovation & Technology

2023 Budget


Department Overview:

The Innovation and Technology (IT) department enables impactful, efficient, and high-quality services for constituents and employees through operational effectiveness, innovation, and technology systems

Servers in Racks

Capital and Operating Budget (FY2021-23)

Expenditure by Program

Program Overview

Administration (Accessible & Connected)

Program provides overall leadership, strategic planning, and management support to IT, including financial management and administration of citywide technology funds.

Application Support

The Application Services program provides software support, application development, application data management, software implementation, and reporting support to both the city’s customer-facing municipal services and internal business operations.

Cybersecurity & Privacy

The Cyber Security group provides technology risk management, data governance and data loss prevention, security incident handling and recovery, vendor and application security assessments, enterprise-wide technology and process hardening, business continuity planning, policy development, contract assessment, and staff education.

Data and Analytics Services

This program provides leadership and execution of data initiatives pertaining to data governance, data infrastructure and data analytics. This program works to improve citywide data assets and to support informed decision-making.

Innovation and Digital Transformation

The Innovation Center of Excellence and the Digital Transformation group provides enterprise thought leadership in human-centered service design, smart city technologies, and performance management that drive new services and solutions that fundamentally improve how the organization serves the community.

IT Infrastructure Services

The Infrastructure Services group provides a reliable and robust data, voice, and fiber optic communications infrastructure supporting over 1,600 city employees, telephones, workstations, mobile devices, and over 350 physical and virtual servers providing voice, Web, e-mail, GIS, database, and office productivity services.

IT Project Management

The IT PMO specializes in meeting the city's project management, business analysis, and process improvement needs in the technology space.

Department Staffing

Expenditure by Fund