Support Services
Safe
Fire-Rescue
FY2023 Budget
Program Budget Overview
Support Services provides support and training for the department, including personnel management, accounting, budget, basic payroll, purchasing and general management of the department. The Support Services program comprises Facilities, Fire Business Services/Finance, Fleet, Internal Services, Occupational Health, Safety Equipment, Strategic Planning, Supplies Equipment, Technology, and Training subprogram areas.
In 2023, a total of $250,000 in one-time enhancements will support the Fire Support Services program, including $134,000 to supplement the department's existing funding for continuation and expansion of the Wellness-Fitness Initiative and $116,000 to support internal service staffing needs in 2023. In 2022, Fire-Rescue reinstated funding to reintroduce the Wellness-Fitness Initiative, which is a critical service for Fire personnel and serves as a full physical and behavioral umbrella for the entire department with 150+ indicators, such as Fit for Duty Physical and Behavioral Screening, Oncology Screening, Infectious Disease Screening and Immunizations, Abnormal Cardiac Follow-up, Sleep Disturbance, and Occupational Stress Awareness. In addition, $170,000 in enhanced funding under the Fire Support Services program will support the purchase of two new training coordinator vehicles for Fire staff, including one existing Public Educator position and one new EMS Clinical Educator position added to the Emergency Medical Services - Advanced Life System team.
Facilities
The Facilities Program operates and maintains all department facilities to ensure safety and functionality.
Support Services Facilities has two intended outcomes:
1) 35% of BFR stations will incorporate community space and appropriate facilities for the delivery of emergency services.
2) 35% of the department’s stations will be ADA-compliant and achieve a net-zero energy profile.
Fire Business Services / Finance
The Finance Program is responsible for establishing and maintaining sound financial control and strategic direction for the department in alignment with City guidelines and policies as well as industry best practices. These strategic and operational initiatives involve budgeting, procurement, revenue recognition, contracting, timekeeping and departmental policy development.
Fleet
The Fleet Program manages the maintenance, repair and replacement processes needed to ensure that the department's fleet is able to reliably, safely and efficiently meet response metrics and environmental objectives.
Support Services Fleet has three intended outcomes:
1) Fire-Rescue’s fleet will meet all performance directives regarding downtime, most notably evidenced by front line engine availability at 95% of the time.
2) 99% of capital safety equipment will pass standard annual safety inspections.
3) 75% of capital emergency response equipment will be replaced prior to its prescribed life cycle.
Internal Services
Internal Services provides support and training for the department, including personnel management, accounting, budget, basic payroll, purchasing and general management of the department.
Occupational Health
Occupational Health is repsonsible for minimizing the frequency and severity of job-related injury, illness, and psychological stress through prevention, early detection, and quality treatment.
Support Services Occupational Health has three intended outcomes:
1) Reduce number of shift days lost to injury by 15% year over year.
2) Increase fitness evaluation participation rate by 20% year over year until 90% achieved.
3) Reduce annual injury related costs (overtime, worker's compensation) by 5% year over year.
Safety Equipment
Safety Equipment provides, inspects, and maintains all Research & Development approved and National Fire Protection Association (NFPA) compliant safety equipment to all members of the department.
Support Services Safety Equipment has three intended outcomes:
1) Ensure 100% of department personnel are provided prescribed PPE
2) Ensure 100% of department Self Contained Breathing Apparatus (SCBA) remains within three versions of the National Fire Protection Association (NFPA) standard.
3) Ensure 100% of SCBA inventory receive annual flow tests.
Strategic Planning
Strategic Planning establishs and directs the implementation of department goals and objectives especially as they relate to the Fire Master Plan, Sustainability Framework, and other city goals and objectives.
Supplies Equipment
Supplies Equipment maintains an effective and safe inventory of supplies and equipment needed to fulfill the daily response capability of the department.
Technology
Technology maintains and evaluates technologies that ensure the continuity and advancement of data and technology solutions within the department.
Training
The Training program provides training for fire fighters, helping them maintain and expand the skills needed to handle the wide variety of demands based on community risk. This includes emergency medical skills training for fire fighters and associated certifications based on national standards.
Support Services Training has three intended outcomes:
1) Increase proportion of employees certified to NFPA standards by 15% year over year until 100% achieved.
2) Increase certification compliance by 15% year over year until 100% achieved.
3) Achieve 10% year over year increase in workforce participation in elective professional development (measured as number of hours offered/attended).