Radio System Management
Responsibly Governed
Facilities & Fleet
FY2023 Budget
Program Budget Overview
Radio Services has the responsibility of purchasing, installing, and maintaining all of the communications equipment for all city departments. This includes but is not limited to Police, Fire, Rangers, Public Work, Water, Parks & Recreation and Airport.
Currently the team manages over 850+ Radios and 7 Radio Sites in addition to all Station Alerting for Fire throughout the city. As the equipment is mission critical, the team provides preventative and corrective maintenance on all mobile and stationary communications equipment such as Portable and Mobile Radios to Radio Sites. In this capacity Radio Services is responsible for maintaining the infrastructure for the new city-owned and operated radio communication system including all sub systems such as audio recorders and consoles. The overall objective of the team is to ensure comprehensive (24/7, 365) emergent support alongside coverage and system redundancy.
As a sub function the Radio Services team responds to all large-scale incidents and natural disasters within the city in a support capacity providing communications and technical services in the field for multiple requests that range from Radio Cache Deployments, Video Transmission, Tactical Internet, Phone and Satellite Communications and deployment of Command Posts to support operations.
Additionally, Radio Services is responsible for Spectrum Management, External Partner Agency Frequency/Channel Coordination and BDA certification within the City Limits.
Key Performance Metrics:
- System Reliability (amount of time system is down each year)
- Number of Radio Users Served
- Turnaround Time for Corrective Requests
- Number of Incidents Responded