2023 Blaine Bldg Remodel 2nd Fl JTC & 4th Fl EA
To address new service delivery needs, we are redesigning our Economic Assistance and Job Training Center office spaces at the Blaine Human Service Center to best serve our populations of vulnerable individuals and families.
The new service delivery model for Economic Assistance will be as follows:
- The Blaine Human Services Building will serve as the primary work location for all EA employees
- Staff members will both triage and meet with clients by “appointment only”
- The department will utilize remote/hybrid work schedules
- Uniting the EA Department requires utilizing the entire fourth floor at the Blaine Human Services Center.
- The creation of hoteling stations and safe staff areas is included in this remodel
The new service delivery model for the Job Training Center will be as follows:
- Hybrid scheduling use will allow for a mix of technologies to reach customers
- The CareerForce Center update will improve workflow, customer experience and customer/staff safety
- Allow for hosting hiring events with proper distancing
- JTC classrooms will be updated with new audio-visual equipment to facilitate hybrid learning models
Both departments will use technology, such as virtual rooms, to interact with clients who wish to have a contactless alternative to traditional appointments.
Many clients and families served by both EA and JTC come from underserved populations that have been heavily affected by the COVID-19 pandemic and have additional needs. With multiple partners within the building which serve similar populations, the Blaine Human Services Center is a one stop center which allows for seamless customer connections at one location.
Project Summary
1) Use Category - Facilities
2) Project Start Date -
3) Project End Date -
4) FTE Impact - Not Required
5) Required by Statute - No
6) Comments - None